Please note that the Le Moulin reception is open all year round whereas the Le Bocage reception is open in July and August.

Reception opening hours :

All days: 08:30 to 12:00 and 14:00 to 19:00 - In July /August: 08:30 to 12:00 and 14:00 to 19:00 all days except in saturday: 08:00 to 20:00.

If you plan to arrive outside reception hours, please contact the residence in advance.

Price includes: bed linen, towels, 1 dish towel, 1 bath mat, 1 dish towel, a cleaning kit, basic WiFi access for up to 5 devices, charges and taxes (except city tax and application fee), access to the pool area and playing/sports field (except tennis and archery) and basic animation such as fitness, contests and parties. End-of-stay cleaning (except kitchen area and dishes) is also included.

The location of the accommodation can be reserved straight after booking by calling the property. Please note that location preferences are subject to availability and at an additional cost.

For any invoice requests, please note that the name used will be the name stated on the reservation.

In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancellation fees. Please note that any modification may incur a fee.

Please note that credit card is the only accepted method of payment.

The Moulin swimming pool is only open to residents of "Le Moulin" area. The Bocage swimming pool is only open to residents of "Le Bocage" area. The central water park is open to everyone staying at "Le Domaine de Bourgenay".

The Children's Clubs, Circus School and animations are no longer offered in the residence.

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Please note that the Arrival short stay is at 4 p.m.

Please note that the Arrival for a week or more is at 5 p.m.

Please note that the Departure 11 a.m is at short stays

Please note that the Departure is at 10 a.m. - stay of one week or more"

For arrivals outside opening hours, please contact reception to find out about the late arrival procedure.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Résidence Pierre & Vacances Le Domaine de Bourgenay您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：€ 200。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。