End-of-stay cleaning is included. However, kitchen cleaning is the guest's responsibility. Dishes must be washed and put away, and trash must be taken out before departure.

Please note that guests who expect to arrive after 20:00 must telephone the property before 19:00 on their day of arrival in order to organise check-in. Contact details can be found in your booking confirmation.

Please note that pets are accommodated for an additional fee of EUR 100 per animal per week. Limited to two animals per accommodation.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知MGM Hôtels & Résidences - Résidence Chalets de Joy您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：€ 500。 该押金将通过信用卡收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。