Baby cots must be requested upon arrival at reception. They are subject to availability.

Please note that for non-refundable rates, payment is required on the day of booking. If your credit card cannot be charged, an additional fee will be charged upon check-in.

The Elysée Val d'Europe accepts these cards and reserves the right to temporarily pre-authorize your card prior to arrival.

Cash payments at reception are permitted up to EUR 1,000. This limit may be extended to EUR 15,000 if your tax residence is abroad. You must present an ID or passport for any payment over EUR 1,000.

You must present a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.

Please inform L'Elysée Val d'Europe in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly. Contact details can be found on your booking confirmation.

Guests under 18 years of age must be accompanied by a parent or legal guardian to check in.

Payment by holiday vouchers (paper or Connect) is accepted on site.

However, payment by bank check is not accepted.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知L'Elysée Val d'Europe您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。