Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

Please note that the property reserves the right to pre-authorise credit cards prior to arrival.

Please note that Due to establishment policies regarding security and protection of the rights of minors, accommodation of minors under 18 years old, is not permitted without parents or legal tutors’ supervision.

In the event that an unaccompanied minor arrives at the hotel, the establishment may deny access to the room at the time of check-in, in accordance with said policy.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知TÓTEM Madrid, a Small Luxury Hotel of the World您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。