Please note that if you choose a rate that request a payment in advanced, you will receive a message from us per this platform with detailed payment instructions and a secured payment link.

When booking 4 rooms or more, different policies and additional supplements may apply.

When travelling with pets, please note that an extra charge of EUR 20 per pet, per night, applies. Maximum 1 pet per room with a maximum of 15 kg. It is mandatory to show your pet’s health card upon arrival. All requests for travelling with pets are subject to availability and prior confirmation by the hotel.

The cleaning service is provided once every three days and linens are changed once a week.

Please note that the check-in process consists of a self-service kiosks, nevertheless there always staff available to assist you.

Please note that a Padel court is available for an additional charge.

请您提前告知Sholeo Lodges Maspalomas您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

22:00:00至08:00:00期间需保持安静。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。