Children under the age of 16 are not allowed in the spa. Please note you need a swimsuit, cap, towel and slippers to access the spa.

The spa is closed on Tuesdays and Wednesdays. Please check availability with the establishment, as capacity is limited. When booking 9 rooms or more, different policies and additional supplements may apply.

Please note that when booking a rate where payment is due before arrival, Primus Valencia will provide detailed payment instructions, for example a link to a secured payment platform. Children under 4 years old can stay for free when sharing existing beds.

As per RD 933/21, the establishment may request your complete personal details prior to your arrival at the hotel.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Primus Valencia您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。