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About this property
Beachfront Location: Ona Palm Beach in Playa de las Americas offers direct beachfront access, a sun terrace, and a lush garden. Guests enjoy sea views and a year-round outdoor swimming pool.
Comfortable Accommodations: The aparthotel features family rooms with kitchenettes, balconies, and private bathrooms. Each unit includes air-conditioning, a dining area, and modern amenities such as a coffee machine and TV.
Dining and Leisure: A family-friendly restaurant serves international cuisine in a modern ambience. Additional facilities include a bar, lounge, games room, and kids' pool. Free WiFi is available throughout the property.
Nearby Attractions: Playa de Troya is a 3-minute walk away, while Aqualand lies 1.6 km from the aparthotel. Siam Park is a 13-minute walk, and Tenerife South Airport is 18 km distant. Scuba diving opportunities enhance the surrounding area.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
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Guest reviews
Categories:
Staff
9.0
Facilities
7.9
Cleanliness
7.8
Comfort
7.8
Value for money
8.0
Location
9.4
Free WiFi
8.5
Select topics to read reviews:
Guests who stayed here loved
Alina
United Kingdom
“It was very comfortable and clean , and the view was amazing ☺️”
J
James
United Kingdom
“Not much very shabby and in disrepair not clean tried changing rooms only to find the same issues”
M
Melanie
Ireland
“The location is absolutely brilliant. Close to shops, excursions, buses and fabulous restaurants.”
S
Sarah
Ireland
“Everything great staff member seif was brilliant so helpful definitely be coming back”
M
Manting
United Kingdom
“The location is perfect to explore the beach and the city centre. It is also very convenient as there are many shops and restaurants nearby. The breakfast was superb with a variety of choices! The hotel prepared X‘mas gifts for kids too! The room...”
Peter
Belgium
“Friendly personel, great food but should be warmer!
Room, beds etc in order, just great overall in including the pool.”
Monika
Czech Republic
“Great location, nice receptionists, good breakfast. We had a two bedroom apartment with sea view and it was so big and comfortable .
We had Christmas dinner and it was really good .”
I
Iveta
United Kingdom
“Prime spot to all attractions - walking distance to Siam Park Shopping Mall, Siam Park Waterworld 👌, 1 minute to the beach ⛱️ and a main strip with loads of evening entertainment. Hotel itself excelling with their varieties of food provided for...”
Diana
Latvia
“The staff is really nice! A lot of activities like everyday parties funny for both kids and adults. Food was very tasty”
T
Traz
United Kingdom
“the hotel is in a great location, the room was fine but the bathroom needs updating, the pool is ok.
even though the hotel is close to bars it was quite in the rooms at night.”
Host Information
Company review score: 8.9Based on 118,126 reviews from 48 properties
48 managed properties
Company information
At Ona Hotels & Apartments, we work with passion, warmth and professionalism to ensure that every guest enjoys a dream experience in a wide variety of destinations, with services that are fully tailored to their tastes, interests and expectations.
We are a young company, proud of our family roots. With more than 30 years of experience in managing holiday resorts, we are committed to innovation and technology in order to continuously seek opportunities for improvement that have an impact on the well-being of our customers. The effort, commitment and dedication of our more than 1,500 employees contribute to creating happy moments for all our customers.
We currently manage 50 establishments located in Spain's main tourist areas: Costa Cálida, Costa del Sol, Costa Brava, Costa Dorada, Costa Blanca, the Balearic Islands and the Canary Islands. We also have a significant international presence with hotels in Morocco and Andorra.
Ona Hotels & Apartments is a modern company with ambitious growth plans. Our goal is to provide happy and unforgettable moments for families in idyllic settings that reflect the local essence of each destination.
Ona Palm Beach takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 100 is required on arrival. That's about US$117. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.
The fine print
Need-to-know information for guests at this property
Pool towels are available for a surcharge of EUR 5 per week. Please note that they can be changed daily for an additional charge of EUR 1.
The type of bed is subject to availability, the hotel cannot guarantee it 100%.
Please note, for group reservations of 6 apartments or more, special conditions may apply.
When booking half board or full board, please note that drinks are not included.
We do not exchange currencies
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
A damage deposit of € 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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