Please note that if you choose a rate that request a payment in advanced, you will receive a message from us per this platform with detailed payment instructions and a secured payment link.

Half Board is a daily Resort Credit of €28 for adults and €14 for children, which can be spent at the various bars and restaurants.

The resort credit is valid only during your stay and must be used before check-out (12:00 PM). Any remaining balance will not be refunded.

When you book 4 rooms or more, different policies and additional supplements may apply.

If you are traveling with pets, please note that an extra charge of EUR 20 per pet, per night, applies. Maximum 1 pet per room with a maximum of 15 kg. It is mandatory to show your pet’s health card upon arrival. Pets are only accepted in specific room categories, not all, check with the hotel. Subject to availability and prior confirmation by the hotel.

Please note that the check-in process consists of a self-service kiosks, nevertheless there is always a member of staff available to assist you.

The ELTENDERETE restaurant serves buffet breakfast and dinner and it is not necessary to book in advance.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知MYND Yaiza您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。