When booking more than 2 rooms or more than 5 nights, different policies and additional supplements may apply.

Please note that access to music events hosted at the property is restricted to guests aged 18 or older.

Half-board and All-inclusive rates on 31 December include a special dinner.

There is a 30% discount for Montauk and Narumi restaurant, per person, for customers with the All-Inclusive board only.

Please note that when booking a rate where payment is due before arrival, Hard Rock Hotel Tenerife will provide detailed payment instructions, for example a link to a secured payment platform.

Baby Club Lullaby is under request and with extra charge.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property.

The hotel accept only dogs up to 10kg within Pets Friendly Program. On request, fees apply.

The Sessions terrace will be under maintenance during the month of June, no outlets will be affected.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Hard Rock Hotel Tenerife您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

在提前退房的情况下，住宿将向您收取全部的入住费用。