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About this property
Comfortable Accommodations: Hard Rock Hotel Madrid in Madrid offers family rooms with private bathrooms, air-conditioning, and modern amenities. Guests enjoy garden or pool views, terraces, and sofa beds.
Exceptional Facilities: The hotel features a fitness centre, sun terrace, seasonal outdoor swimming pool, and open-air bath. Additional facilities include a restaurant, bar, and free WiFi.
Dining Experience: A family-friendly restaurant serves American, Mediterranean, Spanish, local, and European cuisines. Breakfast is provided as a buffet, and live music enhances the dining experience.
Prime Location: Located 15 km from Adolfo Suarez Madrid-Barajas Airport, the hotel is near Puerta de Atocha (4-minute walk), Reina Sofia Museum (400 metres), and El Retiro Park (1.8 km). Guests appreciate the attentive staff and comfortable rooms.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
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Guest reviews
Categories:
Staff
9.3
Facilities
9.0
Cleanliness
9.3
Comfort
9.4
Value for money
8.3
Location
8.9
Free WiFi
9.0
High score for Madrid
Select topics to read reviews:
Guests who stayed here loved
Aescorza
Spain
“Hard Rock Hotel Madrid was amazing. We chose it only because of its location next to the train station and the fact that they were pet friendly, but it really exceeded our expectations. We were travelling with a cat, and the hotel staff really...”
Angela
United Kingdom
“We didn’t eat breakfast but did eat one evening in the restaurant and that was very nice.
Receptions staff very good. All
Nice and clean.”
H
Helena
Greece
“The room was very comfortable, had everything we needed. The staff was very helpful and polite. The 24/7 room service and mini bar was a nice bonus. Great to have a playlist in the shower! Everything was great!”
K
Kazuki
Japan
“The room was really clean and sophisticated.
The stuffs are kind.”
Angela
Hungary
“The atmosphere is great. Young vibes. Dog friendly.”
Y
Yana
Ukraine
“The room was clean and modern, and we really liked that. However, it was much smaller than we expected, and that was disappointing.
The breakfast was also a letdown — the selection of food was very limited, and almost everything had to be ordered...”
S
Suresh
India
“Well laid out spread, excellent choices of custom preparations”
Ami
United Kingdom
“Loved the decor and the lighting of the property. Loved all the music related decor. The staff were pleasant and helped us with our luggage. They also helped us get a taxi. The reception area had a music concert on Sunday evening which was good....”
T
Tiffany
United Kingdom
“The location of the hotel was excellent and within walking distance to all the city sights! The staff was also really friendly and helpful.”
Maihan
Hong Kong
“The staff are excellent, they noticed it was my birthday on my arrival and treated me a free drink which really made my day especially when you travelled in a rainy day! I will visit again in the future!”
Hard Rock Hotel Madrid takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 100 is required on arrival. That's about US$117. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note when booking this property that amenities for dogs are included. Charges may apply. One dog per room up to 11 kilos (exceptions can be made for small dogs)
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hard Rock Hotel Madrid in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of € 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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