-Child care services are available upon request and have an extra cost.

-Guests must be holders of the credit card used to pay for the booking . This will be checked on arrival.

-Please note that when booking a rate where payment is due before arrival, Europe Villa Cortes GL will provide detailed payment instructions, for example a link to a secured payment platform.

-Please note, the prices of 31 December include the compulsory New Year´s Eve gala dinner, not refundable.

-If the number of guests present at check-in differs from the number of people on the reservation, an additional fee will apply. In case it is necessary to change the type of room, the guests will have to pay the difference.

-If the reservation is made by a third party who wants to pay the amount, the hotel must be contacted in advance.

- The maximum capacity of the rooms cannot be exceeded.

- All special requests are subject to availability and may incur an additional cost.

- Guests from 2 to 11 years old are considered children.

- Drinks are not included in the half board rate.

- At OA BEACH CLUB: hammocks, Balinese beds and umbrellas have an additional charge.

- The restaurants are open according to occupation and season and at the discretion of the management.

- There are days that only one restaurant opens.

- Half board: it is informed on arrival of the customer in which restaurant dinner is given every night.

-Half board rate for December 24th. will include a special Christmas Dinner with a reinforced menu and a Christmas touch. ( Drinks not included and non refundable).

We are very excited and proud to announce, our restaurant @1973taste.restaurant has been awarded a Michelin star! Thank you very much MICHELIN Guide Spain 2024! ✨

We have fulfilled the dream of bringing the first MICHELIN Star to Arona, after years of hard work and dedication.

We want to express our deep gratitude to all those who have been part of this culinary journey, to our enormous team, the Villa Cortés family, for their exceptional dedication and to all our clients who have been unconditionally supportive.

The effort has been worth it, we are very happy and committed in the future to continue offering the best of us in each dish to provide an exceptional gastronomic experience.

The hotel will be completely closed for renovations from May 4th to 20th, 2026.

Thanks for your support!

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

经营许可证号：H-38/4.359