“The staff of the hotel is present when we need. A very good support for the guests. They offered us an upgrade of the room without being requested. I had an accident which forced me to return home earlier. The hotel took care of the refunding of...”
C
Caoimhin
爱尔兰
“Lovely hotel walking distance to old town and other transport networks”
R
Richard
英国
“The location of the hotel is perfect, everything we wanted to see and do was within walking distance. The service was exceptional and the cleanliness of the rooms was spot on. We found the rooms a good size although the showers were a little...”
Souvannavong
加拿大
“Everything in this hotel was super clean and spacious. The amenities were amazing and the staff were all very helpful. We would stay here again if we were in Bilbao again.”
M
Mats
瑞典
“breakfast was excellent, location of hotel is perfect in the town, room was very cosy and good. staff at reception was friendly and nice. We didn't use parking facilities so cant comment. In general a good visit.”
A
Alison
英国
“Very comfortable room
Central location on the river
Beautiful public areas in the hotel
Very lovely staff
Easy to get to by car
Safe parking garage”
Marys1999
荷兰
“The hotel has an impressive lobby. The decoration is clean and contemporary. It seems to be brand new. Location is good, easy to walk to several commercial interesting points in Bilbao.”
A
Alison
英国
“Location was superb - right by the river and between the old town on one side and the Guggenheim on the other. The room was very comfortable and room service was good value, a varied menu and delivered promptly. The staff were exceptionally...”
Lorna
南非
“Location. Central to all in Bilbao.”
Fionnuala
英国
“Got upgraded to a suite which overlooked the river.”