Children up to 12-year-old can stay for 50% of the adult rate per child per night.

Please note that transfers are not included in the price, but can be arranged on request at an extra cost. To arrange transfers, please contact the hotel in advance using the contact details found on your booking confirmation.

Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

Please note that the use of convention centre, meeting rooms and MICE Events are charged separately.

Please note that EUR 500 notes are not accepted at the property.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please make sure the credit card that the reservations was made is the same credit card at check in. If you want to change it you can do so at the front desk but the credit card that the reservation was made needs to be physically present.

The property will contact the guest to confirm method of payment only on New Years holiday season and Holy week season. Any period excluded the property will not contact guests to confirm method of payment.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。