If you expect to arrive outside of reception opening hours, please inform Familien Wellness Hotel Restaurant Seeklause in advance.

Please also inform the accommodation in advance how many children will be staying with you, so that the accommodation can arrange the extra beds in advance.

Please also note that payment is due upon arrival.

For each pet brought with you, a fee of € 30.00 per night will be charged.

We are happy to prepare a mat, a bowl and a small treat for your four-legged friend.

Your pet may also stay alone in the room.If you are on holiday in our hotel with a dog, pay attention to,

that your pet must be kept on a leash and does not harass or endanger any hotel guests.

Your four-legged friend will have to do without the restaurant, the wellness area, the Piraten-Insel-Usedom and the facilities located there (indoor play area "Piratenbucht", animation house "Zum Freibeuter", etc.).

For the parking directly at the house we charge a parking fee of 9,00 € per night per car.

For electric cars: We have 8 electric charging stations with a charging capacity of 22 kW each.

The one-time entry fee is € 1.50 the cost for per KW is € 0.40.

The activation takes place via an RFID card (operator / roaming).

Smoking is prohibited in all public areas as well as in the guest rooms, including the balconies and terraces.

Also, the use of marijuana is prohibited on the entire territory of the hotel.

In case of non-compliance, we will charge an expense allowance of € 150.00.

Please use only our designated smoking areas for smoking.

A familiar atmosphere is very important to us, so there is a culture of not speaking formally in our house.

If you still prefer we talk to you in second person plural, please give us a short hint.

请您提前告知Familien Wellness Hotel Seeklause mit großem Abenteuerspielplatz "Piraten-Insel-Usedom" Kinder immer All-Inklusive & Getränke ganztags inklusive您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。