Guests checking in with minors (under 18 years of age) must present an identity document and proof of parenthood or authenticated parental permission.

Failure to present proper documentation will result in the hotel reserving the right of admission.

Guests will be required to show a valid ID and credit card upon check-in.

Please note that all special requests are subject to availability and may incur additional charges.

Please inform Hotel Poblado Plaza in advance of your expected arrival time. To do so, please use the special requests section when booking or contact the property directly. Contact information is included in the booking confirmation.

In accordance with government guidelines to minimize the spread of the coronavirus (COVID-19), this property may request additional documentation from guests to verify their identity, travel itinerary and other relevant information while these guidelines are in effect.

Please note that only guests residing abroad, who have been in the country for less than 90 days and are in possession of a TP-11 or 5 temporary visa or PTP-5 temporary stay permit are exempt from paying the 19% VAT for the duration of their stay. This will be validated by requesting the identity card or passport at the time of check-in.

The 19% VAT tax is not automatically included in the total amount of the reservation.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Hotel Poblado Plaza您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。

经营许可证号：901