According to Colombian law, only non-resident tourists are eligible for VAT exemption. To confirm tourist status at check-in, you may present the immigration stamp in your passport or the Andean Immigration Card or Mercosur Card, which details the foreign visitor's entry into Colombia (date and type of entry). Alternatively, follow immigration authorities' verification instructions.

Colombian citizens holding dual nationality are not considered foreign tourists or non-resident visitors in Colombia and therefore do not qualify for VAT refunds (as per Article 1.6.1.23.3 of Decree 1067/2015).

Failure to comply with these requirements may result in the obligation to pay the tax upon arrival at the hotel.

*We offer a free airport-hotel-airport shuttle service every 30 minutes, available 24 hours a day. Upon arrival at El Dorado Airport, please proceed to the first floor, in front of Exit 1. If you arrive at terminal 2, kindly head to Gate 2.*

Please note that pets may travel on the shuttle as long as they are transported in a pet carrier that complies with the permitted dimensions and established transportation policies. Only certified service animals are allowed inside the vehicle without a carrier. We recommend contacting the hotel in advance to confirm specific transportation conditions.

Please note that pets will incur an additional charge of COP 100,000 per night, per pet.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Hotel Habitel Select您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

经营许可证号：165768 - 31/03/2026