In response to the concept of sustainable development, practicing low-carbon life and advocating sustainable travel, we will no longer take the initiative to provide single-use plastic products including combs, toothbrushes, razors, shower caps, small washing and care product containers (such as shower gel bottles, shampoo bottles, moisturizer bottles), etc. from April 1, 2024.

You are sincerely invited to join Ascott in bringing the concept of sustainability to your life and travel, caring for the earth and experiencing the harmony between human and nature.

To further enhance your stay experience, we will be carrying out our rooftop maintenance from May 9 till June 26, 2024. During this period, the outdoor swimming pool and outdoor sandpit area of the Kid’s Play Room in the property will be temporarily closed. We sincerely apologize for any inconvenience this may cause.

During your stay, we cordially invite you to continue to enjoy the fun of the swimming pool and spend a pleasant poolside time for free at our neighborhood hotel, The Shanhaitian Resort Sanya Autograph Collection Hotels.

Thank you for your understanding and support. We look forward to providing you with more comfortable services after the overall maintenance is completed.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Ascott Dadonghai Bay Sanya您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：3,000元。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。