Payment method is via Credit Card. The property accepts all major credit and debit cards (Visa, MasterCard, Amex, Discover, JCB, Dinners, etc). Guest also have the option to pay via bank transfer. Please note all passengers must pay an extra fee of 19% VAT. This fee is not automatically calculated in the total costs for the reservation. Pets upon request. Minimum pet fee USD75, stay more than 8 night pet fee change to USD10 per night. No cats allowed. Please note this property does not include a daily maid service, therefore guests are kindly requested to keep the space tidy and clean. No smoking or parties allowed. Smoking/party evidence will result in stay termination and 200 USD fee. A picture of National Identification Document or Passport must be sent before check in date for security purposes. Any damage or missing items to the property may be discounted from guests CC if its not payed by the guest 5 day after the damage is detected and informed to him. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Viña Retreat - 2BR W / Pool, Wifi & Parking您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

该住宿位于居民区，请客人避免制造过多噪音。

20:00:00至08:00:00期间需保持安静。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。

由于新冠肺炎（COVID-19）疫情，该住宿当前不提供Spa和健身房设施。

到店时需支付损毁押金：US$200。 该押金将通过信用卡收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。