Comfortable Accommodation: Puma House in Puerto Natales offers family rooms with private entrances. Each room includes a kitchenette, private bathroom, and city views.
Essential Facilities: Guests enjoy a garden and free WiFi. Additional amenities include a lounge, shared kitchen, and free parking.
Convenient Services: The hostel provides a paid shuttle service, concierge, tour desk, and luggage storage. Bicycle parking and hire are available.
Local Attractions: Located less than 1 km from Puerto Natales Bus Station and Municipal Museum of History, and 26 km from Cueva del Milodon. Teniente Julio Gallardo Airport is 8 km away.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
“Super relaxed hostel, 10pm quiet time is a great rule. Pablo was super cool and so helpful. Puma house has a great vibe, always clean and with a friendly atmosphere....would definately recommend!”
Elizabeth
Netherlands
“Great hostel for hikers! The staff is very helpful and they rent out good equipment for a fair price. You can leave your stuff if you're doing a multiple day trek. Pablo's tips for our W trek made our trek unforgettable.
Please do bear in mind...”
J
Joseph
United States
“Staff very friendly and helpful. Pleasant, easy place to stay.”
H
Hamish
United Kingdom
“Would definitely stay there again.
Perfect for people going hiking early the next day.”
Julia
New Zealand
“Great spot, such welcoming and helpful hosts! We would stay again if we return. Also super cosy in the freezing temperatures - Thank you 😊”
Carolina
United Kingdom
“It was clean, it had a nice chilled vibe, the staff were friendly.”
Alexandra
Australia
“A small, spotless hostel. The staff are very proud of the place and it is so clean with great kitchen facilities and separate bathrooms. Basically everyone staying here is hiking so people wake up early and they have a strict quiet time.
They...”
Rebekah
New Zealand
“The staff were really friendly and helpful with recommendations for the local area. The beds were super comfy and the hostel was cosy so we had great sleeps here! Great locker space under the beds for storage too. One minor suggestion would be to...”
Snell
Australia
“Very nice atmosphere to chill on rest days. We rented a sleeping bag and foam mats for the O-Trek (be warned the sleeping bags don’t compress well but are very warm) - staff were very helpful with any questions. The place is completely cleaned...”
K
Kz
Netherlands
“I rate it 10 because I want my NEGATIVE reviews visible.”
Property surroundings
House rules
Puma House takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children older than 10 years are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 08:00.
The fine print
Need-to-know information for guests at this property
LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
This property will not accommodate hen, stag or similar parties.
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