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Casa Lucy

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Miraflores 969, Puerto Natales
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Excellent location
—Show on map
Scored 9.5
Rated exceptional
  • a house with a sign in front of a building at Casa Lucy in Puerto Natalesa house with a sign in front of a building at Casa Lucy in Puerto Natales
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Property highlights

  • Breakfast
    Good breakfast
  • Free WiFi
    Internet services

Choose dates to see prices

Sun 28 Dec 2025
Mon 29 Dec 2025
Approximate prices in USD for a 1-night stay
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Facilities

  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Breakfast

Food & drink

Find out what food and drink options you could be enjoying at this property

Reviews

Scored 9.5
Rated exceptional
Location
Cleanliness
Value for money

Guests who stayed here loved:

Ruben
Netherlands Netherlands
“Very friendly and helpful host, even allowed us to leave stuff for free while we were away, and made a breakfast package for us. The room was also big, clean, and bed was...”
Jason
South Africa South Africa
“Very clean and comfortable room and breakfast area. Despite the language barrier Lucy is always very attentative and ready to help with a smile! We are staying there again...”
Radha
United Kingdom United Kingdom
“Very homely, comfortable feel and the hosts were friendly and thoughtful. Breakfast was delicious 😋”
Georgia
United Kingdom United Kingdom
“Great property and breakfasts. V spacious nice rooms which are cleaned daily. Owner is super helpful and lovely. They also store bags for free while you’re doing the W or O...”
John
Canada Canada
“Lucy was amazing and went out of her way to help is despite our language difference she is a great host Close to bus station which we liked and not too far to cofeee and...”
Emma
United Kingdom United Kingdom
“Spotlessly clean, fantastic breakfast served very flexibly to suit you and amazing host who was very friendly and exceedingly helpful 🙂 We had a nice view of the back...”
Peter
United Kingdom United Kingdom
“Quiet location, but only a short walk from town centre. The owner and her husband were very attentive and pleasant. The room was large and bed comfortable, with powerful...”
Von
Australia Australia
“Ease of check in/out, location, luggage storage, host”
Sin
Hong Kong Hong Kong
“Lucy is super nice and love the breakfast so much!”
Yves
Belgium Belgium
“very clean. lucy very top. very good quality for the price.”

Double Room

Fits: 2 adults
Bed: 1 double bed

269 feet² Private bathroom Bath or shower Wardrobe or closet Clothes rack Mountain view City view Flat-screen TV Free WiFi

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Classic Twin Room

Fits: 2 adults
Beds: 2 single beds

269 feet² Private bathroom Bath or shower Free toiletries Wardrobe or closet Mountain view City view Flat-screen TV Free WiFi

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Basic Double Room

Fits: 2 adults
Bed: 1 large double bed

269 feet² Private bathroom Bath or shower Wardrobe or closet Clothes rack Garden view Mountain view City view Free WiFi

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Family Room

Fits: 4 adults x 4
Beds: 2 single beds , 1 double bed

Private bathroom Free WiFi

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Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Miraflores 969, 6160000 Puerto Natales, Chile
—Excellent location

Property description

Lucy offers family-run accommodation and simple décor in central Puerto Natales, only 4 blocks from the city centre. Guests can book trips to Torres del Paine and enjoy free Wi-Fi. Casa Lucy has bright rooms with private bathrooms. They...

  • Check-in
    From 12:00 to 00:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 07:00 to 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubRed CompraCash
    Smoking
    Smoking is not allowed.

  • Child policies

    Children of any age are welcome.

    Children 4 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    4+ years
    Extra bed upon request
    		US$30 per person, per night

    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

    There is no capacity for cots at this property.

    The maximum number of extra beds allowed depends on the room you choose. Please check the maximum capacity for the room you selected.

    All cots and extra beds are subject to availability.

  • Payments with Credit Card can only be in local currency (CLP). Payment in USD are only possible in cash.

    --

    Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

    * This additional fee (IVA) is not included in the hotel rates and must be paid separately.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Casa Lucy in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

  • If you want to request something specific, you can do that after you choose your rate.

    Once you book, we'll provide details so you can contact the property directly.

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