Check-in: All guests, including children, are required to present valid identification upon check-in. This is mandatory for security and legal reasons. Please ensure you have your ID ready when you arrive or during electronic check-in.

Balconies: Please note that not all rooms have a balcony. If you would like a balcony, we kindly ask you to request it at the time of booking, as such rooms are subject to availability.

Non-Smoking Policy: Our entire building is non-smoking. A CHF 250 fine will apply in case of non-compliance. We reserve the right to report violations to the authorities, and any intervention costs will be at the guest's expense.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Hotel Parc & Lac您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。