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About this property
The Hotel Acquarello is located in the Old Town of Lugano, right at the lower terminus of the funicular connecting the centre to the main railway station.
Renovated in 2014, all rooms feature air conditioning. Some rooms have a balcony and offer views over the roofs of Lugano.
The multi-lingual staff is happy to give you recommendations about what to see and do in Lugano. Express breakfast is available in the lobby.
Lake Lugano can be reached within a 5-minute walk and many shops and restaurants can be found in the immediate surroundings of the Acquarello hotel as well.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
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Guest reviews
Categories:
Staff
9.2
Facilities
8.2
Cleanliness
8.7
Comfort
8.6
Value for money
8.2
Location
9.4
Free WiFi
8.6
Select topics to read reviews:
Guests who stayed here loved
A
Ali
Egypt
“In the heart of lugano old town, train direct in 2 minutes from train station to the hotel, nice and helpful stuff, delicious breakfast and super clean comfortable Spacious rooms”
Melekhn
Azerbaijan
“The hotel was very good. The location was excellent. However, we had some difficulty finding it the first time because we didn’t know the area. After getting familiar, it was close to everything. We arrived early at the hotel and they checked us...”
T
Travel-gringo
Switzerland
“Good Hotel at the bottom station of the "Furniculare".
Cute reception lady, smooth checking and nice and calm room at the top floor.
Breakfast was very good, plenty of choice, incl. fresh orange juice to squeeze :)”
Clare
Switzerland
“Location was perfect and the staff could not have been more helpful, including providing ticket for public transport, suggestions on where to go for a boat trip and a recommendation for dinner”
A
Adrian
Canada
“Close proximity to train station and short walk to Lugano waterfront. Staff and breakfast very good.”
Beverly
Switzerland
“Absolutely clean good-smelling.
Most helpful, friendly staff.
Room space, even for 2 persons.
Great simple breakfast”
Merren
Australia
“Very helpful and pleasant staff throughout the hotel. Great shower and comfortable bed. So easy to get to the hotel from the train station.”
J
Joanne
United Kingdom
“Great location, close to the train station and the city and lake. The reception staff were all friendly. Room was bigger than many at this price point, and everything was clean and well maintained. It was great to have air con, and having a fridge...”
C
Craig
Canada
“Staff was very friendly, remembered my birthday and provided a gift, accommodated my laundry request and in general made it a very comfortable stay. I will certainly stay there again on my next trip to Lugano.”
Linda
Germany
“Nice room with a balcony, good breakfast, friendly staff. Great location if coming by train.”
Hotel surroundings
House rules
Acquarello Swiss Quality Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please inform the hotel if you are travelling with children and include their age.Please note that the Hotel is situated in pedestrian zone (no cars are allowed). Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.
Please note that the name on the credit card used for payment has to be the same as the guest name and the credit card has to be presented on site. Please contact the property directly if you would like to pay in advance.
When travelling with pets, please note that an extra charge of CHF 10 per night applies for dogs up to 10 kilos and a supplement of CHF 30 per night for dogs over 10 kilos.
Please inform Acquarello Swiss Quality Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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Egypt
Azerbaijan
Switzerland
Canada
Australia
United Kingdom
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