Hôtel de l'Ecluse

–Great location - show map
+34 photos
Scored 8.3
Rated very good

Staff

9.1

About this property

Located in the centre of Neuchâtel, Hôtel de l’Ecluse is only 300 metres from the shores of Lake Neuchâtel. Guests enjoy breakfast either in the new breakfast room or in the patio in the shade of a fig tree. Free WiFi is provided. The rooms are individually decorated with a romantic, smart or colourful theme. All rooms come with flat-screen cable TV and a minibar, an some have a kitchenette which can be used on request. The private bathrooms have a shower and hairdryer. South-facing rooms offer view of the Neuchatel Castle, while north-facing rooms overlook the courtyard with its garden. Two public underground parking garages are nearby, and one of them offers direct access to the Hôtel de l'Ecluse. Charges are applicable. Within easy reach of public transportation, Hôtel de l’Ecluse is only a 2-minute walk from several restaurants, the centre and shopping facilities. Restaurants or sports activities can be booked at the reception desk.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (8.6)

Breakfast info

Continental, Buffet

Rooms with:

  • City view

  • Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Prices converted to USD
—
 ! 

Please select one or more options you want to book

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Quadruple Room
  • Non-refundable
  • Pay online
Breakfast US$22
  • 1 extra-large double bed and
  • 1 sofa bed
US$776 for 3 nights
Reserve
  • You won't be charged yet

Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select rooms
Double Room
We have 1 left
  • 1 large double bed
215 feet²
Private kitchenette
Ensuite bathroom
Garden view
Landmark view
City view
Inner courtyard view
Air conditioning
Patio
Flat-screen TV
Coffee machine
Minibar
Free WiFi
  • Free toiletries
  • Toilet
  • Bath or shower
  • Hardwood or parquet floors
  • Towels
  • Socket near the bed
  • Hypoallergenic
  • Desk
  • Seating Area
  • TV
  • Refrigerator
  • Telephone
  • Satellite channels
  • Tea/Coffee maker
  • Heating
  • Hairdryer
  • Kitchenette
  • Extra long beds (> 2 metres)
  • Wake up service/Alarm clock
  • Electric kettle
  • Cable channels
  • Wake-up service
  • Wardrobe or closet
  • Stovetop
  • Dining area
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
Max persons: 2
US$198 per night
Original price
US$697.76
Late Escape Deal
- US$104.66
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$593.10
US$198 is the average price per night. This excludes taxes and charges.
15% off
15% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: CHF 4.2 City tax per person per night, 3.8 % VAT
  • Breakfast US$22 (optional)
  • Non-refundable
  • Pay online
Max persons: 2
US$238 per night
Original price
US$840.89
Late Escape Deal
- US$126.13
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$714.76
US$238 is the average price per night. This excludes taxes and charges.
15% off
15% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: CHF 4.2 City tax per person per night, 3.8 % VAT
  • Continental breakfast included
  • Non-refundable
  • Pay online
Quadruple Room
  • 1 extra-large double bed and
  • 1 sofa bed
344 feet²
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Coffee machine
Minibar
Free WiFi
Max persons: 4
US$259 per night
Original price
US$912.46
Late Escape Deal
- US$136.87
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$775.59
US$259 is the average price per night. This excludes taxes and charges.
15% off
15% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: CHF 4.2 City tax per person per night, 3.8 % VAT
  • Breakfast US$22 (optional)
  • Non-refundable
  • Pay online
  • •
    We have 1 left
  • You won't be charged yet
Limited supply in Neuchâtel for your dates: 2 three-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Anne
United Kingdom United Kingdom
“Spacious, clean, cool room. Hotel in very convenient location for old town.”
Colin
United Kingdom United Kingdom
“Tastefully modernised hotel, spacious bedroom and bathroom. Helpful and friendly staff.”
Daphne
Hong Kong Hong Kong
“Nice location & nice staffs, clean room & good size of the room.”
Valeria
Italy Italy
“Very cozy hotel. It is located at a walking distance from the railway station (I would say ten-fifteen minutes). Anyway, the bus stop is not far (one-two minute walking). The city centre begins immediately after the street, even if the core part...”
Robyn
Australia Australia
“Breakfast was generous with its choices for the continental style. We enjoyed it.”
William
Switzerland Switzerland
“Helpful staff, provided us with a city card. Hotel is clean and has all you need. Central located.”
Péter
Hungary Hungary
“The hotel is not so far from the city center and the castle, and cca. 20 minutes to reach the train station by foot. The room is comfortable and equipped with a simple kitchenette. The staff is helpful.”
Siddarth
Switzerland Switzerland
“simple breakfast, I asked for eggs sunny side up and they came perfectly”
Mounir
France France
“The hotel is nice and small, the staff was extremely friendly and helpful, always smiling and welcoming. It is close to the public transportation and city center. The room is big enough and well equipped and furnished.”
Peterg52
Australia Australia
“The rooms in the hotel were extremely comfortable and clean. The staff were friendly and helpful, and the hotel is in an excellent location.”

Hotel surroundings

House rules

Hôtel de l'Ecluse takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 9 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
CHF 20 per child, per night
4 - 11 years
Extra bed upon request
CHF 20 per child, per night
12+ years
Extra bed upon request
CHF 45 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hôtel de l'Ecluse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.