The Hotel Ambassador Zermatt enjoys a central location, only 100 metres from the Zermatt train station and the Gornergrat rack railway station. It offers a large heated indoor pool, whirlpool, sauna and free high-speed WiFi in all areas.
All rooms and apartments feature a balcony offering panoramic views of the surrounding mountains, including the Matterhorn.
There is a free internet corner next to the lobby, and a ski rental shop is on site as well.
Fine Swiss and Spanish can be enjoyed in the Tapas & Wine restaurant. The lounge and the bar are inviting places to spend some relaxing hours with a selection of drinks.
Shuttle services and a taxi to and from the airport or the train station can be arranged.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
“Good breakfast, reasonable spread. more on the continental side, though there were boiled eggs and scrambled eggs . Cheeses, cold cuts, muesli , milk, yoghurt, fruits and good coffee”
J
Jie
Singapore
“Hotel Ambassador Zermatt is located in a very convenient location, approximately 8 minutes walk from Zermatt station. The room was very spacious and we were given the top most floor room, providing an awesome vantage point to see the Matterhorn....”
A
Amy
Spain
“Very helpful and friendly staff, spacious and well-equipped room with lovely views.”
Chrissy
Australia
“The views and meals at this hotel were amazing. Great central location to the train station and not far to any of the Gondolas.”
F
Frantisek
Czech Republic
“Some previous reviewers said they were bothered by construction noise, but there is no construction going on around the hotel. The pool was a great temperature - just right. The proximity to the train station is a big advantage.”
F
Farouk
United Kingdom
“Good location
Near the train station
Easy walking distance to main town centre”
J
Jessica
United Kingdom
“Lovely hotel with excellent views and gorgeous rooms. The balcony was large and the rooms were immaculate. The staff was also extremely helpful. The pool is also excellent as is the sauna.”
R
Rune
Norway
“I loved the rooms and the service. Its also right next to the station”
A
Azalita
Malaysia
“Big room with proper living room and dining area.
Nice balcony overlooking the mountains.
Very friendly staff (quite possibly the friendliest in our whole trip!) attended to us during check in.
Location was great as it was close to the train...”
L
Linda
United Kingdom
“Excellent location, very friendly staff.
Nicely fitted out rooms with good use of space.”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurant #1
Cuisine
Local • International
Open for
Breakfast • Dinner
Ambiance
Family friendly • Traditional • Modern
House rules
Hotel Ambassador Zermatt takes special requests - add in the next step!
Check-in
Available 24 hours
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi.
If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
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