Not usually available – you're in luck!

Hotel ZERMAMA Zermatt is not usually available on our site. Reserve soon before it sells out!

This brand new renovated hotel in the centre of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi. All rooms at Hotel Mama feature an LCD TV and a private bathroom. The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.5

Rooms with:

  • City view


Availability

Prices converted to USD
 ! 

Please select one or more options you want to book

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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select rooms
We have 2 left
  • 2 single beds
Room
237 feet²
Balcony
Mountain View
Landmark View
Private bathroom
Flat-screen TV
Coffee Machine
Mini-bar

  • Free toiletries
  • Shower
  • Safety deposit box
  • Toilet
  • Hardwood or parquet floors
  • Towels
  • Linen
  • Socket near the bed
  • Hypoallergenic
  • Seating Area
  • TV
  • Slippers
  • Refrigerator
  • Telephone
  • Tea/Coffee maker
  • Radio
  • Heating
  • Hairdryer
  • Wake up service/Alarm clock
  • Electric kettle
  • Outdoor furniture
  • Cable channels
  • Wake-up service
  • Alarm clock
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Toilet paper
  • Entire unit wheelchair accessible
Max persons: 2
US$610 per night
Price US$1,829
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
Max persons: 2
US$691 per night
Price US$2,072
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$583 per night
Price US$1,748
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$623 per night
Price US$1,870
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
We have 1 left
  • Bedroom 1: 2 single beds and 1 sofa bed
  • Living room: 1 sofa bed
Private suite
484 feet²
Balcony
Mountain View
Landmark View
Bath
Private bathroom
Flat-screen TV
Coffee Machine
Mini-bar
Max persons: 2
US$1,277 per night
Price US$3,832
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
Max persons: 4
US$1,196 per night
Price US$3,589
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
We have 1 left
  • 1 single bed
Room
City View
Private bathroom
Flat-screen TV
Coffee Machine
Mini-bar
Max persons: 1
Only for 1 guest
US$407 per night
Price US$1,221
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$447 per night
Price US$1,342
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
  • You won't be charged yet
Limited supply in Zermatt for your dates: 16 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Jan
Slovakia Slovakia
I was really amazed how nice room I had. Even I get upgrade of room. I was one of cooles hotel where I sayed. there were beautifull view on matterhorn. I strongly reccomened this hotel as well shuttle bus has been managed for me to train station
Rafeena
United Kingdom United Kingdom
The environment at the hotel and around Zermatt have are calm and kind. The staff at Hotel Zermama are attentive, helpful and very kind and respectful of their guests. A totally amazing experience, thank you
Awatef
United Arab Emirates United Arab Emirates
My stay at this property was truly exceptional! The room was beautiful, the view was breathtaking, and the location was perfect right in the heart of everything. I especially want to thank the team for the thoughtful upgrade, which made my stay...
Ho
Hong Kong Hong Kong
Excellent view Very friendly staff Nice room decor
Gabriele
Switzerland Switzerland
Great room in dark wood with comfy bed and balcony. 5 minutes walk from the train station, close to Gornergrat Railway and Sunnega ride. Modern interior AND extra winter coats for free use during stay - liked that touch very much.
Ramona
New Zealand New Zealand
- easy check in - great welcome from staff and tour of facilities - foam roller/yoga mat, etc supplied to work out/stretch in room - rain shower is phenomenal! - cosy bed and window seat - stocked coffee and tea! Was such a wonderful stay at...
Kateryna
Switzerland Switzerland
We stayed at this hotel for one night. The hotel is located rather close to the train station, about 6 minutes walk. It is modern and very clean. The bed was really comfortable. We had a room with a nice balcony overlooking the river.
Alison
Australia Australia
Everything, friendly staff, great food, location and very modern aesthetic. Comfortable bed and lovely room. Expensive but Zermatt is expensive. Overall I would definitely return.
Valeriia
Netherlands Netherlands
Great place if you want to see Zermatt during the Swiss day, yet still in a quieter area, where sounds of celebration do not disturb your rest.
Frances
Australia Australia
Arrived by train . Walking distance from the station . Lovely terrace with view of Matterhorn. Staff were fantastic. Elizabeth at reception very helpful.

Hotel surroundings

Restaurants

1 restaurant on site
Zer Mama Bistro
  • Cuisine
    American • Austrian • International • European
  • Open for
    Breakfast • Brunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Modern
  • Dietary options
    Vegan • Gluten-free • Dairy-free

House rules

Hotel ZERMAMA Zermatt takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel ZERMAMA Zermatt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property is located in a busy area and guests may experience noise.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.