Hotel ZERMAMA Zermatt

–Excellent location - show map
+59 photos
Scored 9
Rated superb

Excellent location!

9.5

This brand new renovated hotel in the centre of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi. All rooms at Hotel Mama feature an LCD TV and a private bathroom. The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Skiing
  • Facilities for disabled guests
  • Room service
  • Bar
  • Tea/coffee maker in all rooms
  • Breakfast

Property highlights

Perfect for a 3-night stay!

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.5

Rooms with:

  • City view

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Nicholas
United Kingdom United Kingdom
“Beautiful position and facilities, including the outside bar area, were top notch. A special place to stay.”
Raihana
Singapore Singapore
“The location is superb. We have a good view of the Matterhorn. Staff was friendly and checked us in right to our room. We also got to have cheese fondue at the comfort of our room.”
Nanunthikarn
Thailand Thailand
“The view was beautiful, the jacuzzi was my favorite, and the room was lovely!”
Jan
Slovakia Slovakia
“I was really amazed how nice room I had. Even I get upgrade of room. I was one of cooles hotel where I sayed. there were beautifull view on matterhorn. I strongly reccomened this hotel as well shuttle bus has been managed for me to train station”
Rafeena
United Kingdom United Kingdom
“The environment at the hotel and around Zermatt have are calm and kind. The staff at Hotel Zermama are attentive, helpful and very kind and respectful of their guests. A totally amazing experience, thank you”
Awatef
United Arab Emirates United Arab Emirates
“My stay at this property was truly exceptional! The room was beautiful, the view was breathtaking, and the location was perfect right in the heart of everything. I especially want to thank the team for the thoughtful upgrade, which made my stay...”
Ho
Hong Kong Hong Kong
“Excellent view Very friendly staff Nice room decor”
Gabriele
Switzerland Switzerland
“Great room in dark wood with comfy bed and balcony. 5 minutes walk from the train station, close to Gornergrat Railway and Sunnega ride. Modern interior AND extra winter coats for free use during stay - liked that touch very much.”
Ramona
New Zealand New Zealand
“- easy check in - great welcome from staff and tour of facilities - foam roller/yoga mat, etc supplied to work out/stretch in room - rain shower is phenomenal! - cosy bed and window seat - stocked coffee and tea! Was such a wonderful stay at...”
Kateryna
Switzerland Switzerland
“We stayed at this hotel for one night. The hotel is located rather close to the train station, about 6 minutes walk. It is modern and very clean. The bed was really comfortable. We had a room with a nice balcony overlooking the river.”

Availability

Prices converted to USD
—
 ! 

Please select one or more options you want to book

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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select rooms
Double Room
We have 2 left
  • 2 single beds
183 feet²
City View
Private bathroom
Flat-screen TV
Coffee Machine
Mini-bar
  • Free toiletries
  • Shower
  • Safety deposit box
  • Toilet
  • Hardwood or parquet floors
  • Towels
  • Linen
  • Socket near the bed
  • Hypoallergenic
  • Seating Area
  • TV
  • Slippers
  • Refrigerator
  • Telephone
  • Tea/Coffee maker
  • Radio
  • Interconnected room(s) available
  • Heating
  • Hairdryer
  • Wake up service/Alarm clock
  • Electric kettle
  • Cable channels
  • Wake-up service
  • Alarm clock
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Toilet paper
  • Entire unit wheelchair accessible
Max persons: 2
US$800 per night
Price US$2,399
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
Max persons: 2
US$875 per night
Price US$2,626
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$772 per night
Price US$2,315
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$813 per night
Price US$2,439
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
Twin Room with Balcony and Matterhorn View
We have 1 left
  • 2 single beds
237 feet²
Balcony
Mountain View
Landmark View
Private bathroom
Flat-screen TV
Coffee Machine
Mini-bar
Max persons: 2
US$868 per night
Price US$2,604
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
Max persons: 2
US$951 per night
Price US$2,852
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$841 per night
Price US$2,523
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$883 per night
Price US$2,648
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
Single Room
We have 1 left
  • 1 single bed
City View
Private bathroom
Flat-screen TV
Coffee Machine
Mini-bar
Max persons: 1
Only for 1 guest
US$662 per night
Price US$1,986
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$703 per night
Price US$2,110
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
  • You won't be charged yet

Hotel surroundings

Food & Drink

Breakfast

  • Fabulous breakfast included with all options.
  • Served daily
    07:00 to 12:00
  • Menu style
    À la carte
Zer Mama Bistro
  • Cuisine
    American • Austrian • International • European
  • Service
    Breakfast • Brunch • Dinner • High tea • Cocktail hour
  • Dietary options
    Vegan • Gluten-free • Dairy-free
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

Hotel ZERMAMA Zermatt takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel ZERMAMA Zermatt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property is located in a busy area and guests may experience noise.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.