Just 10 minutes’ drive from Departure Bay ferry terminal, this Nanaimo hotel features an on-site whisky and wine bar. Free WiFi is offered in all areas. A fitness centre is available for guest use.
A refrigerator and a coffee machine are featured in every room at The Grand Hotel Nanaimo. A cable TV, a desk and a seating area are included. A hairdryer and free toiletries are provided in the bathroom. Select rooms enjoy a balcony.
West Coast cuisine features in the daily menu at Grand Cru Restaurant. Guests can unwind in the lounge or on the garden patio after a day’s outing. A 24 hour reception offers added convenience.
Nanaimo Airport is 30 minutes’ drive from The Nanaimo Grand Hotel. BC Ferries Duke Point terminal is 26 km away.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
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Guest reviews
Categories:
Staff
8.9
Facilities
8.1
Cleanliness
8.6
Comfort
8.6
Value for money
8.1
Location
8.6
Free WiFi
8.7
Select topics to read reviews:
Guests who stayed here loved
R
Robyn
Canada
“we did not eat at the hotel. We arrived early and had no problem checking in early. we did not spend much time there”
Amanda
Canada
“The location was fabulous, the staff friendly and helpful.”
B
Bc_boy
Canada
“Fireplace in my room, and the friendly/helpful
But
Bnstaff at reception . Lots of free parking.”
J
Juliette
Canada
“The staff were very welcoming, and my daughter and I were advised upon arrival that we had been upgraded to a deluxe suite, which was a nice surprise. The hotel is beautiful inside, and the restaurant, albeit on the pricier side, had a lovely...”
T
Todd
Canada
“Beds were comfortable, room was very quiet. Dinning room and whiskey bar are great. Highly recommend the dinning.”
Radil
Canada
“Loved the friendliness of the staff, and the restraunt was gorgeous”
Susan
Canada
“From the decor in the lobby and helpful front desk staff to the ambiance and size of our room we were very excited. The jetted tub was a nice extra. The fireplace would be wonderful in winter. The area to relax was restful.”
A
Alexios
United Kingdom
“comfortable room, friendly staff, interesting decor and aesthetics!”
J
James
Canada
“Very friendly and helpful staff. Very charming old-style classy feel. And a great restaurant right on site!”
Elrem
Canada
“Clean and cozy my kids love the room.
Great location to catch the early ferry back to Vancouver..”
Hotel surroundings
Restaurants
1 restaurant on site
Grand Cru
Cuisine
American
Open for
Brunch • Dinner • High tea
Ambiance
Traditional
House rules
The Grand Hotel Nanaimo takes special requests - add in the next step!
Check-in
From 16:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 200 is required on arrival. That's about US$142. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Please note, guests must have their own valid credit card to make and guarantee a room reservation.
At the time of check-in, guests are required to have photo identification matching their credit card for payment of the room and taxes.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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