Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that all guests, including children above 12 years, need to provide a government-issued ID at check-in.

Please note that the pre-authorisation charge will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.

Visitors are allowed in the property from 10:00 to 21:00, and they need to show a valid ID upon arrival.

Please note that pets are only allowed upon request and subject to approval.

Car rental services are available on-site. Please check with the property front desk for prices.

Please note that construction work is taking place nearby and some rooms may be affected by noise.

Please note that the property can only accommodate pets with a maximum weight of 11 kg.

All pets staying at this property must have up-to-date vaccinations.

Pet owners are liable for any harm their pets may cause to others or the property.

Pet owners are in charge of cleaning up after their pets.

Please note that the use of the private kitchen is available upon request and will incur an additional charge of CAD 25.

Please note that the private kitchen can only be provided in some room types:

Penthouse Apartment with Patio, Harbour & City view

One Bedroom Apartment with Balcony, Harbour View

One Bedroom Apartment with Balcony, Robson Street

Penthouse Suite with Patio, Harbour & City View

Queen Room

Two Queen Bed Apartment with Balcony

Two complimentary water bottles are provided during check-in for the stay. Additional bottles are available at CAD 2 each.

Please note that early check-in is subject to availability. If you intend to check in before 11:00, please book your room one day in advance.

Access to the second room is available for an additional charge of CAD 25 for the following room categories:

One Bedroom Apartment with Balcony, Harbour View

One Bedroom Apartment with Balcony, Robson Street

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Divya Sutra Suites on Robson Downtown Vancouver您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

在提前退房的情况下，住宿将向您收取全部的入住费用。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间不接待来自特定国家/地区的客人。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。

由于新冠肺炎（COVID-19）疫情，该住宿当前不提供Spa和健身房设施。

鉴于新冠肺炎（COVID-19）疫情，本店严格遵守保持社交距离的预防措施。

受新冠肺炎疫情影响，请确保仅在遵守目的地当地政府指导意见的基础上预订这家住宿，包括但不限于出行目的和团队人数限制。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。

需支付损毁押金：CAD 150。 住宿将在到店前天收取此费用。 该押金将通过信用卡收取。 退房后14天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。