Fairmont Empress Hotel

–Excellent location - show map
+205 photos
Scored 9
Rated superb

Excellent location!

9.9
  • City view
  • Garden
  • Pets allowed
  • Swimming pool
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Get the celebrity treatment with world-class service at Fairmont Empress Hotel

Overlooking Victoria’s beautiful Inner Harbour, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbour. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness centre. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 1 km away.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • Restaurant
  • Fitness centre
  • Spa and wellness centre
  • Bar
  • Breakfast
Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property highlights

Perfect for a 3-night stay!

  • Situated in the real heart of Victoria, this hotel has an excellent location score of 9.9

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, American

Rooms with:

  • City view

  • Parking available at the hotel

You won't be charged yet

Availability

Prices converted to USD
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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select rooms
Fairmont City View 1 Queen
We have 7 left
  • 1 large double bed

A flat-screen cable TV and a desk are featured in this room. Tea and coffee-making facilities are included. Views of the city or the inner courtyard are included.

Room
240 feet²
City View
Airconditioning
Private bathroom
Flat-screen TV
Coffee Machine
  • Free toiletries
  • Bathrobe
  • Safety deposit box
  • Toilet
  • Bath or shower
  • Towels
  • Linen
  • Hypoallergenic
  • Desk
  • Seating Area
  • TV
  • Refrigerator
  • Telephone
  • Iron
  • Radio
  • Pay-per-view channels
  • Heating
  • Hairdryer
  • Carpeted
  • Electric kettle
  • Cable channels
  • Wake-up service
  • Alarm clock
  • Wardrobe or closet
  • Toilet paper
Max persons: 2
US$179 per night
Price US$542
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$211 per night
Price US$638
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Free cancellation before 16:00 on 5 January 2026
  • Pay online
  • Fully refundable during free cancellation
Fairmont City View 1 King
We have 7 left
  • 1 extra-large double bed

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a coffee machine, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Room
240 feet²
City View
Airconditioning
Private bathroom
Flat-screen TV
Coffee Machine
Max persons: 2
US$185 per night
Price US$561
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$218 per night
Price US$660
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Free cancellation before 16:00 on 5 January 2026
  • Pay online
  • Fully refundable during free cancellation
Fairmont City View 2 Double
We have 7 left
  • 2 double beds

A flat-screen cable TV and a seating area with 2 armchairs are featured in this room. Tea and coffee-making facilities are included. Views of the city or the inner courtyard are included.

Room
240 feet²
City View
Airconditioning
Private bathroom
Flat-screen TV
Coffee Machine
Max persons: 2
US$198 per night
Price US$599
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$232 per night
Price US$704
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Free cancellation before 16:00 on 5 January 2026
  • Pay online
  • Fully refundable during free cancellation
Deluxe City View 1 Queen
We have 7 left
  • 1 large double bed

Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, a coffee machine, a seating area, a wardrobe as well as city views. The unit has 1 bed.

Room
330 feet²
City View
Airconditioning
Private bathroom
Flat-screen TV
Coffee Machine
Max persons: 2
US$204 per night
Price US$617
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$240 per night
Price US$726
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Free cancellation before 16:00 on 5 January 2026
  • Pay online
  • Fully refundable during free cancellation
Deluxe City View 1 King
We have 7 left
  • 1 extra-large double bed

A flat-screen cable TV and a seating area are featured in this room. Tea and coffee-making facilities are included. Views of the city or the inner courtyard are included.

Room
330 feet²
City View
Airconditioning
Private bathroom
Flat-screen TV
Coffee Machine
Max persons: 2
US$210 per night
Price US$636
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$247 per night
Price US$748
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Free cancellation before 16:00 on 5 January 2026
  • Pay online
  • Fully refundable during free cancellation
Deluxe City View 2 Queen
We have 7 left
  • 2 large double beds

A flat-screen cable TV, and tea and coffee-making facilities are included in this room. A spacious seating area offers either: sofa, sofa bed or 2 armchairs. Views of the city or the inner courtyard are included.

Room
330 feet²
City View
Airconditioning
Private bathroom
Flat-screen TV
Coffee Machine
Max persons: 2
US$229 per night
Price US$693
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$269 per night
Price US$815
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Free cancellation before 16:00 on 5 January 2026
  • Pay online
  • Fully refundable during free cancellation
Fairmont Harbour View 1 Queen
We have 7 left
  • 1 large double bed

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a coffee machine, as well as a wardrobe. The unit has 1 bed.

Room
240 feet²
View
Airconditioning
Private bathroom
Flat-screen TV
Coffee Machine
Max persons: 2
US$237 per night
Price US$718
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$279 per night
Price US$844
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Free cancellation before 16:00 on 5 January 2026
  • Pay online
  • Fully refundable during free cancellation
Junior Suite City View 1 King
We have 7 left
  • 1 extra-large double bed and 1 sofa bed

This spacious suite features an open concept living area. A flat-screen TV and a a sofa bed are included.

Private suite
414 feet²
City View
Airconditioning
Private bathroom
Flat-screen TV
Coffee Machine
Max persons: 2
US$272 per night
Price US$824
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$320 per night
Price US$969
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Free cancellation before 16:00 on 5 January 2026
  • Pay online
  • Fully refundable during free cancellation
Executive Suite City View 1 King
We have 1 left
  • 1 extra-large double bed

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite offers a flat-screen TV with cable channels, a coffee machine, a seating area, a wardrobe as well as city views. The unit has 1 bed.

Private suite
414 feet²
City View
Airconditioning
Private bathroom
Flat-screen TV
Coffee Machine
Max persons: 2
US$317 per night
Price US$961
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$373 per night
Price US$1,131
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Free cancellation before 16:00 on 5 January 2026
  • Pay online
  • Fully refundable during free cancellation
One Bedroom Suite City View 1 King
We have 1 left
  • 1 extra-large double bed and 1 sofa bed

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite features a flat-screen TV with cable channels, a coffee machine, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Private suite
450 feet²
City View
Airconditioning
Private bathroom
Flat-screen TV
Coffee Machine
Max persons: 2
US$348 per night
Price US$1,055
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$410 per night
Price US$1,242
Included: 1 % Service charge
Excluded: 1 % Destination tax, 0.1 % government tax, 5 % Goods & services tax, 11 % Tax
  • Free cancellation before 16:00 on 5 January 2026
  • Pay online
  • Fully refundable during free cancellation
  • You won't be charged in the next step

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Sandi
Australia Australia
“The rooms are exceptional. Plenty of space and the beds were like sleeping on a cloud. The staff couldn’t be more pleasant and helpful.”
Kym
Australia Australia
“Wonderful location, classic hotel, expensive but feels opulent.Staff were excellent, afternoon tea was lovely. Late checkout was a bonus. Spa was great”
Jonathan
United Kingdom United Kingdom
“The location was fabulous. The food excellent. Great staff. Nothing too much trouble. It didn’t rain!”
Amir
Canada Canada
“My room had a city view — not as nice as the ocean view, but still pretty good.”
John
Canada Canada
“The complete experience was very enjoyable from the excellent service and staff to the facilities”
Robert
Australia Australia
“Unbelievable property one of the best I’ve ever stayed in staff are lovely. Surroundings were over the moon. Just loved every piece of it.”
He
Canada Canada
“Very convenient location! Beautiful view~ got an upgrade and the room view was amazing. Able to walk to many sightseeing spots!”
Fiona
United Kingdom United Kingdom
“Loved everything about it. Great location, beautiful hotel. Comfortable bed and pillows. Great bathroom. Gorgeous gardens. Friendly staff. Delicious breakfast. Oh and our room was ready when we arrived from the ferry at 11.30 am!!!”
Amy
United States United States
“Absolutely everything. Gorgeous property with lovely flowers. The bar and tea service was exquisite. Location is everything you would want and more.”
Andrea
United States United States
“Everything - the location, the staff, the lounge and food. Everything is top notch and we love the Empress!”

Hotel surroundings

Restaurants

1 restaurant on site
Q at The Empress
  • Cuisine
    American

House rules

Fairmont Empress Hotel takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 17 years
Extra bed upon request
Free
Adult (18+ years)
Extra bed upon request
CAD 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 19
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Fairmont Empress Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.