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Experience world-class service at Serhs Natal Grand Hotel & Resort
Serhs Natal Grand Hotel is a beachfront resort located between the beaches of Ponta Negra and Areia Preta. Offering 4 swimming pools, 3 bars and 6 restaurants, this complex offers a variety of food and drinks, as well as entertainment options. Free WiFi is available throughout the hotel.
The modern and airy rooms at Serhs Natal boast a balcony with either front or side sea views, air conditioning, a flat-screen TV with cable channels, a minibar, a work desk, a telephone and a safety deposit box. The private bathroom includes a shower, free toiletries and a hairdryer. Some superior suites also boast a spa bath or a private pool in the balcony.
Guests have at their disposal and array of entertainment facilities such as a children's playground, a games room, on-site shops and a tennis court. For relaxation, various therapies are offered at Kensho Spa and guests can make use of the sauna and Jacuzzi.
Different menu options are offered in the several restaurants available at Serhs Natal and a rich buffet breakfast is served daily at the hotel, which includes fresh fruits, cold cuts, cakes, breaks, local delicacies, hot and cold beverages, cereals and pastries.
When choosing a room with an all-inclusive plan, you will enjoy breakfast, lunch, and dinner served in buffet or à la carte style. In addition, beverages, ice cream, and snacks are included according to the menu. Premium products are available at an additional cost.
Other facilities at the hotel include 16 meeting rooms, a 24-hour front desk and free private parking.
The hotel is located 4 km from Arena das Dunas and 9 km from Artist's Beach. São Gonçalo do Amarante International Airport is 44 km away.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
Want a great night's sleep? This property was highly rated for its very comfy beds.
Breakfast info
Vegetarian, Vegan, Gluten-free, American
Options with:
Sea view
Pool view
Free private parking available on-site
Activities:
Tennis court
Fitness centre
Games room
Loyal customers
There are more repeat guests here than most other properties.
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Guest reviews
Categories:
Staff
9.1
Facilities
9.2
Cleanliness
9.2
Comfort
9.2
Value for money
8.3
Location
9.3
Free WiFi
8.0
Select topics to read reviews:
Guests who stayed here loved
A
Ana
Denmark
“The pool area was great with many different pools and areas to be in”
Daniel
United Kingdom
“We had an excellent stay at SERHS Natal. We expend around 10 days, get to know lot of the staff and enjoy the facilities completely. All personnel is wonderful, thanks to everyone. Gouza and Fabio at reception, Julienne and Cilene from the Spa,...”
Werner
Qatar
“Excelent resort . We were a party of 4. Big room, with nice facilities.
Restaurants at the hotel are great.
Will come back and recomend it”
I
Isabella
Brazil
“I loved the pools, the breakfast is amazing, they offer a lot of different fruits, juices, coffees, breads, cakes etc. For me, it is the best breakfast I have ever had in a hotel.”
Leo
United States
“Excellent facility, friendly staff, clean rooms, great location.”
A
Alan
United Kingdom
“Cracking hotel, staff are really friendly and helpful - go all inclusive - it really is worth the extra and basically 95% is included - it’s clearly stated on all the menu’s what’s not included.
Food is really good with plenty of variety and...”
Evelin
Brazil
“Gostei oo quarto, do café da manhã, das opções de restaurantes e atividades de entretenimento que o hotel possui durante o dia”
Pamela
Argentina
“La habitación super espaciosa. Vista al mar... impecable. Personal muy atento.”
Allysonn
Brazil
“Estrutura robusta, equipes de atendimento bem atenciosa, localização diferenciada com praia praticamente particular.”
G
Guillermo
Argentina
“El desayuno muy completo al igual que los resturantes variados para elegir la opcion de comida diaria. Importante aclarar que dispone de una isla pequeña con alimentos libre de gluten y de lacteos. Tambien cuenta con varias zonas de bares para...”
Availability
Prices converted to USD
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Property surroundings
Food & Drink
Breakfast
Fabulous breakfast included with select options or available at the property for US$12.81 per person.
Served daily
06:30 to 10:00
Cuisine
American
Tapiro Grill.
Cuisine
International
Menu
À la carte
More food and drink
Meals • Restaurants • Facilities
House rules
Serhs Natal Grand Hotel & Resort takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note, bookings with half-board meal plan include breakfast and a buffet-style dinner. Dinner does not include beverages, paid separately. À la carte restaurants are available at a surcharge.
Mastercard and Visa credit cards issued in Brazil can be used for payment in 6 installments (Mastercard) or 3 installments (Visa). Please note that this option is not valid for credit cards issued outside Brazil.
According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
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