THERE WILL BE MADE AN ADVANCE DEBIT OF THE FULL VALUE FOR RESERVATIONS FOR MORE THAN SEVEN DAYS.

When travelling with pets, please note that an extra charge per pet, per night applies. Please note that the property can only allow pets (dogs and cats) with a maximum weight of 15 kilos. It is mandatory to present the pet's vaccination card at check-in. The accommodation must be contacted for availability and prices.

In the event of early check-out, the unused amount can remain as a credit that can be used for one year, except on special dates such as holidays and events when the amount will be retained by the accommodation.

In the case of minors accompanied by their parents, it is essential that they present an identity document when checking in. If unaccompanied from parents, a written authorization from the legal guardian, notarized, must be provided at check-in, along with the minor's identity document.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Class Hotel Rio Claro您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

停车位将视供应情况提供。