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About this property
Located in Poços de Caldas, Hotel Carlton Plaza provide accommodation with contemporary and modern design. It offers buffet breakfast, a swimming pool and fitness centre, as well as free Wi-Fi.
Guests can enjoy breakfast, lunch and dinner at the hotel’s restaurant. Happy hour drinks are served at the bar. There is also a games room, sun terrace and a business centre with computers available.
The modern rooms are decorated with a touch of colour and have air conditioning, cable TV and minibar. The private bathrooms feature a shower. Some rooms offer city views.
Carlton Plaza is located few metres from Poços de Caldas’ downtown. Antonio Carlos Thermal Springs and Balneário Dr. Mário Mourão are within 10 minutes’ drive. Poços de Caldas Airport is 8.5 km away.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
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Guest reviews
Categories:
Staff
9.4
Facilities
8.9
Cleanliness
9.0
Comfort
9.1
Value for money
8.6
Location
9.7
Free WiFi
8.7
Select topics to read reviews:
Guests who stayed here loved
José
Portugal
“Very central location, great views (6th floor), room was upgraded to suite.”
Dan
Netherlands
“Our stay at the Carlton Plaza was really, really good. Starting with the location, the hotel is placed right next to the city center, which made super easy to just walk around the city and enjoy the squares, the shops, bakeries, nightlife. The...”
Rickdub
Ireland
“Staff is very friendly and helpful. The room was comfy, bright, and airy. The food in the breakfast and dinner was very delicious and with loads of options.”
Alison
Brazil
“The food was excellent. The location is very central The bed was very comfortable and the bathroom and shower very nice.”
Claudia
Brazil
“Localização, funcionários simpáticos e prestativos, cama maravilhosa, café bom!”
Campos
Brazil
“Melhor cama de hotel que eu já vi. Roupas de cama macias e cheirosas. Edredom, colchão, perfeitos.”
Andrea
Brazil
“Ótoma localização - equipe muito gentil e prestativos ! Apenas o café da manhã achei um pouco fraco, principalmente os bolos caseiros,,, eles estavam bem secos .”
Ramiro
Brazil
“Café da manhã muito bom, frutas, doces, bolos, sucos. etc.
Atendimento do pessoal daportaria muito bem atendido.”
Marcos
Brazil
“Gostei do ambiente funcionários prestativos, um bom café da manhã, a ducha excelente.”
B
Bete
Brazil
“É minha primeira vez no Carlton e gostei muito. Bem no centro de Poços de Caldas, próximo aos banhos termais, um bom restaurante, café da manhã delicioso, quarto confortável, estacionamento.”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurante #1
Cuisine
Brazilian
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly
House rules
Hotel Carlton Plaza takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Carlton Plaza in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
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