Turtle Beach Resort
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Property highlights
- ParkingFree parking, Private parking, On-site parking, Parking garage
- ViewsBalcony
- WellnessHot tub/Jacuzzi, Sauna, Fitness centre
- Free WiFiInternet services
- Kitchen facilitiesElectric kettle, Dining table, Refrigerator, Microwave
Beach

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Facilities
- 4 swimming pools
- Free parking
- Free WiFi
- Family rooms
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Property surroundings
Property description
Just 5 minutes' walk from the white sands of Mermaid Beach on Queensland's Gold Coast, this tropical resort offers self-contained apartments with free WiFi, flat-screen TVs and cooking facilities. Guests can enjoy 4 swimming pools and an...
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Check-inFrom 15:00 to 00:00Guests are required to show a photo identification and credit card upon check-inCheck-outFrom 07:00 to 10:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Refundable damage depositA damage deposit of AUD 200 is required on arrival. That's about US$133. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.Cards accepted at this property

Cash is not accepted
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Child policies
Children of any age are welcome.
Children 3 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years Cot upon requestAUD 10 per child, per night 3+ years Extra bed upon requestAUD 45 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Please note that the property is a 3-storey building with no lift access. Each level is only accessed via stairs, which may be unsuitable for some guests.
Please note that a mid-week housekeeping service is offered for stays of 9 or more nights.
Please note that reception hours are as follows:
Sunday–Thursday from 07:00 until 19:00
Friday–Saturday from 07:00 until 21:00
Please note a 1.65% credit card surcharge applies to all transactions.
A valid credit card must be shown upon check-in. This credit card must be in the same name as the guest's name on the booking confirmation and the same credit card used at the time of booking.
Please be advised the light rail extension development project is currently in progress; there may be some noise from the nearby construction. We do apologise and thank you for your understanding.
Please note that all apartments have air-conditioning in the living rooms only, except the 2 Bedroom Family Suite which also has air-conditioning in the bedrooms.
Please note that The Splash Zone will be temporarily closed for maintenance on Monday 8 December 2025.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.


