Please note that Port Douglas Motel does not accept payments by American Express credit card.

Please note that there is a 1.5% charge when you pay with a credit card. As our cancellation policy is 5 days, full payment will be taken within 5 days of arrival.

Reservations that provide invalid or declined credit card details will have their bookings cancelled.

Please note that rooms do not receive daily services, however additional towels and amenities will be provided on request.

For stays of 7 nights or more rooms are fully serviced and cleaned with new linen provided halfway through the stay.

Please note that for guests that arrive after our reception closes we will leave a note on the reception doors explaining how to access your room.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

鉴于新冠肺炎（COVID-19）疫情，本店严格遵守保持社交距离的预防措施。