Reception hours are 6:00 until 22:00. For arrival outside of these times, please contact the hotel directly to arrange after hours key collection, using the contact details found on the booking confirmation.

Please note that there is a non-refundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that car parking is limited and subject to availability. If you are arriving by car, please contact Oaks 212 Margaret for more information, using the contact details found on the booking confirmation.

Please note that the hotel is unable to accommodate any vehicles over 2.1 metres due to height restrictions of the car park.

Please note that construction is taking place near the hotel. You may experience minor disturbances.

When booking more than 4 rooms, different policies and additional supplements may apply.

Guests are required to show a government issued ID and physical credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

到店时需支付损毁押金：AUD 1。 该押金将通过信用卡收取。 退房后14天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。