Guests need to leave the property neat and free of rubbish on departure; if a greater cleaning service is required, an extra fee will be charged.

No extra adult or children stay at the property as overnight visitors unless pre-arranged with management. Overnight guests will be charged at $65.00 per person.

Please notify the host immediately if something is malfunctioning so it can be rectified. All damages or missing items will need to be paid for by you before departure.

Do not leave any electrical appliances switched on when they are not in use, or when guests are leaving for the day.

Children are not allowed in the spa area without an adult actively supervising in the space for safety. No drinking glasses, bottles or food are to be taken in to the spa area.

A cleaning fee of $200.00 will be charged if the spa’s water colour / quality requires a full water change after the guest stay.

Caravans, campervans and trailers are strictly not permitted on or at the property.

The base rate is based on 2 guests sharing one bed, a single supplement fee of $85.00 will apply for guests wanting separate bedding. Guests not staying the full duration of the booked dates are expected to depart by 10.00am or it assumed they are staying a further night and will be charged accordingly.

请您提前告知Hemley House Luxury in Halls Gap您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

23:00:00至07:00:00期间需保持安静。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

受新冠肺炎疫情影响，请确保仅在遵守目的地当地政府指导意见的基础上预订这家住宿，包括但不限于出行目的和团队人数限制。

到店时需支付损毁押金：AUD 500。 退房后7天内此押金将返还给你。