Please note that the hotel and all rooms are partially wheelchair accessible. For the use of the lift and the bathrooms, the assistance of a second person is necessary. Please inform the hotel in advance whether you prefer a bathroom with a bath or shower. For the use of the shower, a stool will be provided for disabled guests.

Please note that the property entrance can only be accessed via stairs.

Please note that a valid credit card is required at check-in. {A copy of an ID will not be accepted.}. Please note that we carry out a pre-authorisation, proofing the validity and solvency of your card. Your payment is made upon your check-out.

An airport shuttle service is available upon request. The rate varies depending on the number of guests travelling in your party, and we kindly ask you to contact us for further information.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Hotel Lucia您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。