Please note that for all prepaid bookings, the original credit card that was used and charged should be presented upon check-in, otherwise the hotel reserves the right to reject accommodation. In the case of early departure after check-in, any unused nights will be charged at the original rate booked.

Kindly be informed that admittance to the Executive Lounge is permitted for adults aged 18 and above. Complimentary happy hour with alcoholic beverages and canapes are from 6 pm till 8 pm.

Starting 1st November 2025, we are enhancing our facilities to provide you with greater comfort, style and unforgettable experiences. During this period, certain areas of the property may be subject to adjustments. We are committed to minimizing any inconvenience and ensuring your stay remains seamless, with the same service excellence you expect from us. Our team is available on-site to assist you at any time. For any queries, please contact us at +971 4 294 1222 or email us at h2022@accor.com. Thank you for your kind understanding.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Pullman Dubai Creek City Centre您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

在提前退房的情况下，住宿将向您收取全部的入住费用。