For any bookings made by persons below the age of 21, the hotel check in is not allowed and no booking refunds will be made.

Please note that all guests must present valid IDs upon check-in.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Please note that the dress code for guests at check in is smart casual. Please contact the hotel for more information.

Please note that a valid credit card is required to guarantee the reservation which will be pre-authorised at the time of booking.

Please note that only the suites can accommodate extra beds. This is available for an extra fee.

Personal supplies of food & beverage may not be brought or ordered into the hotel.

Stays booked on 31 December 2025 are subject to a mandatory New Year’s Eve Gala dinner priced at AED 5,000 per adult and 50% off for children which is charged separately in addition to the room rate.

This property will host a concert featuring John Legend on New Year’s Eve. To attend this exclusive New Year's Eve experience, a room reservation is required for December 31, along with the purchase of concert tickets and Gala New Year’s Eve dinner for each guest in the room. Tickets for the concert are available in different categories, ranging from Silver (AED 3150 per adult) to Royal (AED 8000 per adult). Guests must contact the property directly after booking their stay on this web site to purchase concert tickets (subject to availability, available on a first-come, first-served basis).

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Emirates Palace Mandarin Oriental, Abu Dhabi您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。