The hotel can arrange a visa for you after making your reservation, please contact the hotel directly using the contact details provided in your confirmation email.

Please note that the credit card used at booking must be presented at time of check-in.

Please note that transfers to and from Dubai International Airport are available on a request basis from the hotel for a surcharge.

Please note the pool is undergoing maintenance until further notice ,to ensure the continued enjoyment and satisfaction of our guest guests during this period, we have arrange for alternative swimming options just 2 minutes away from the hotel.

Carlton Tower Hotel will undergo essential maintenance and improvement works starting 6th of August 2025. These works are expected to cause some daytime disturbance between 8:00 AM and 6:00 PM. We sincerely apologize in advance for any inconvenience this may cause our guests during their stay. The project includes a complete refurbishment of the swimming pool as well as structural enhancements to the hotel’s main building.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Carlton Tower Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：AED 300。 该押金将通过信用卡收取。 退房后14天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。