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The best five-star hotels in Quintana Roo

Check out our pick of great five-star hotels in Quintana Roo

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Superb: 9+ Very good: 8+ Good: 7+ Pleasant: 6+
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Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area. Situated conveniently in the Zona Hotelera district, this hotel features a bar, as well as a hot tub and a spa centre. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Everything! The staff was so kind, Pablo, Andrés and Joss were excellent hosts. Good vibes, good food, perfect views, perfect location. The best site to rest a lot.

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9.3
Superb
127 reviews
Price from
US$625.01
per night

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Everything! But the quality of Customer Service was superb!

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9
Superb
266 reviews
Price from
US$451
per night

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a hot tub, evening entertainment and room service. It’s a serene place with Great service and several programs like Yoga, Pilate etc. staff is extremely good. Special mention to Ara and Jay at the front desk. Not to forget Daniele at the Bar.

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9.3
Superb
225 reviews
Price from
US$534
per night

Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area. The property has a bar, as well as a restaurant serving local cuisine. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Beautiful place, excellent staff and, while not all staff members were equally experienced, it was an engaged team. Beautiful rooms, clean and well equipped and decorated. Great pool and location. Highly recommended, take the sailing boat trip with Hugo as your captain.

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9.4
Superb
511 reviews
Price from
US$285
per night

Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The place is perfect to relax and take Life slow

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9
Superb
245 reviews
Price from
US$548
per night

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, this 5-star hotel has air-conditioned rooms with a private bathroom. The hotel has a hot tub, a business centre and free WiFi. The whole property was amazing and inside the jungle. It is surrounded by iguanas, exotic birds and a great variety of plants and flowers. The cenote and the river that exists inside the hotel makes the scenery even more beautiful. There are bicycles that you can use for free in order to move from one place to another, since the hotel resort is huge. In the reception, Michelle is a valuable asset for the hotel, since she is willing to help you for any requests and make your stay unforgettable. A really must do, is the excursions that Gonzalo operates in the hotel. He is so amazing and this guy really loves his job so much!! The river experience is definitely worth it and all these faculties are for free. The cleaning of the room was done 2 times per day and it was the most incredible clean room that we have ever stayed. The type of room was a hacienda with high ceiling where you could enjoy silence and the sounds of the jungle. The hotel, arranged us a surprise in our room for our wedding anniversary with a very romantic decor and a champagne. That was really the best way to start our stay.

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9.4
Superb
497 reviews
Price from
US$548.90
per night

Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar. With a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property offers paid airport shuttle service. Breakfast was exceptional. Very generous portions and healthy variety. The staff were so friendly and helpful, always working so hard. The location was so serene and peaceful. I loved the activities provided - the yoga, sound therapy, and painting were so enjoyable.

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9.3
Superb
551 reviews
Price from
US$270
per night

Layla Tulum - Adults Only has an outdoor swimming pool, garden, a shared lounge and terrace in Tulum. This 5-star hotel offers a bar. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. We loved the laid back relaxed vibe, the service & hospitality of all the staff was Excellent, they go above and beyond to accommodate any asks. The walking distance to the local shops and restaurants.

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9.1
Superb
507 reviews
Price from
US$232.14
per night

Hotel Casa Hormiga features free bikes, outdoor swimming pool, a garden and terrace in Bacalar. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property offers paid airport shuttle service. We particularly liked the energy of the place and the staff. We felt very welcome and "at home" right from the start. Rodrigo showed us around the whole complex and answered our questions. We really liked the Nest and Julia's yoga classes were brilliant. The location is also great if you want to walk to the center or go out to eat. The hotel's own bikes were also good. We booked a massage on the last day: Julie and Abdel did a great job.

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9
Superb
327 reviews
Price from
US$193.20
per night

Conveniently set in Tulum, Hotel Bardo - Adults Only provides air-conditioned rooms with free WiFi, free private parking and room service. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a garden and to a shared lounge. The hotel has an outdoor swimming pool and pool views, and guests can enjoy a meal at the restaurant or a drink at the bar. Very nice property, beautiful views of the surrounding environment, very comfortable, suitable for relaxing

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9
Superb
430 reviews
Price from
US$402
per night

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