Search five-star hotels in Quintana Roo

Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area. Situated conveniently in the Zona Hotelera district, this hotel features a bar, as well as a hot tub and a spa centre. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Amazing ambiance and chill vibe. Staff were all superb.

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Great restaurant, free kayaks and SUP, friendly and service minded staff, best place by the lagoon from what we saw from our kayaks

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a hot tub, evening entertainment and room service. Gosh, Hotel Milam was beyond what we expected. The moment we walked in, it felt like stepping right into a dream. The pictures don’t do this place justice—you truly have to be there in person to experience how lavish and thoughtfully designed it is. Our villa was absolutely stunning. Exceptionally clean, beautifully designed, and the highlight was the personal pool with a forest view, and various options for mood lighting. We could not get enough of it. The open-air shower was pure magic. Showering under the sky, surrounded by nature, was an experience in itself. Every little detail felt intentional, making it one of the most luxurious stays we've ever had. The highlight, though, was the concierge service on WhatsApp. Jay and Ara are just brilliant with the guests! We just had to send a message, and whatever we needed was sent to our room promptly. They helped us book taxis, made restaurant reservations, and even gave us directions and suggestions in real time. We are so thankful. But what made the real difference for us were the activities at the property. We tried the ice bath, the yoga sessions, and even the temazcal—and I’m so glad we did. There was so much to do that we never even felt like leaving the hotel. The food was delicious as well. The breakfast, the restaurant, the fresh ingredients—everything was top-notch. Try the Pina Colada!!! Honestly, if you’re thinking about booking—just do it. Milam is pure magic. ✨

Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area. The property has a bar, as well as a restaurant serving local cuisine. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Beautiful place, excellent staff and, while not all staff members were equally experienced, it was an engaged team. Beautiful rooms, clean and well equipped and decorated. Great pool and location. Highly recommended, take the sailing boat trip with Hugo as your captain.

Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Incredible views, super nice staff, very clean.

Located in Tulum, 16 km from Tulum Archeological Site, The Yellow Nest Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a terrace and to a sauna. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. The location in the jungle and away from the tourist areas was great. We were able to relax very well after being woken up in the morning by birdsong. The staff were always in a good mood and very attentive, the food was plentiful and very tasty. The concierge in particular (who we have to apologise for forgetting his name) was extremely helpful. He waited for us until 01:00 after we had some problems with our hire car at the airport. On the last of our three nights, we even received a free upgrade to one of the villas with a private pool. Thank you very much for a very relaxing start to our holiday.

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, this 5-star hotel has air-conditioned rooms with a private bathroom. The hotel has a hot tub, a business centre and free WiFi. Nice property, nice rooms. Staff very friendly. Close to Tulum

Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar. With a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property offers paid airport shuttle service. I've given this a perfect rating though I don't think it's quite perfect. The thing is there is something special about being there. The natural beauty and peaceful feeling of the lagoon are highlighted by carefully designed rooms and a reasonably limited number of guests. It never feels overcrowded. The hotel design captures the magic of the location and they provided comfort and service above my expectations

Layla Tulum - Adults Only has an outdoor swimming pool, garden, a shared lounge and terrace in Tulum. This 5-star hotel offers a bar. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The staff were so hospitable and lovely to both of us

Hotel Casa Hormiga features free bikes, outdoor swimming pool, a garden and terrace in Bacalar. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property offers paid airport shuttle service. The zen-like atmosphere of the hotel. It was a very soothing, serene place. The staff were really nice too. We loved our stay. Definitely recommend.