Five-Star Hotels in Yamanouchi

The place is cozy, food is good and the onsens were exceptional

The room was very spacious which allow dinner to be served in the room. Excellent food and value for money.

Omakase dinners and breakfast were absolutely delicious and exceeded our expectations. Location was very close to snow monkey park. Private onsen was a luxurious experience for us in the property itself.

I never experienced such VIP service otherwise in the world. Whole reception teams demonstrated what extraordinary service should be. I arrived late by bus and was welcomed by one receptionist in bus stop. so I did not need to carry my luggage in the snowing road. They even opened the ski rental shop for me after working hour. The next morning, I missed public shuttle bus and they offered to use hotel shuttle bus to drive me over to ski lift in Yakebitaiyama without reservation in advance. I felt that I was living with a lot of friends instead of living in hotel. I was too tired to try the bar at night, and I would like to try it next time. Swimming pool was good with quite warm water. Hot bathing place with best view. Sun rising over snow mountain top. Breakfast was very good with many variations. The dinner I ordered was pork hotpot, and personally I think the starter tasted better and pork meat is okay. I will try something else next time. All in all, the service and room condition are all top.

The best location for sight seeing