Five-Star Hotels in Rethymno Town

Very nice hotel, exceptional service. The food and cocktails were high quality. Thank you for the free room upgrade!

Very nice hotel with great breakfast, two swimming pools and own beach just in front of the hotel. There was also two parking spaces for hotel customers. All personel was very kind and helpfull.

Especially the breakfast: you don’t know choice!!! Fantastic!!! Receptionist Mary was super, the professional weater, the service, cleaning, all perfect

First I have to say I am not a resort type of person. I came for the end of school of my 15 year old son and becouse of him. He said 5/5 specially becouse of outdoor training with a fitness master and table tennis lessons and other amneties and food and room and pool and beach and hotel :) I can personally add in short.. everything here is very nice... but staff.... staff is really exceptional. On all levels. Very very kind. One of a kind experience. Uff yes, and food as well. For sure I will come back and I will reccomend Grecotel to my friend as well.

Can’t recommend this hotel enough, the staff are all so lovely, we felt very safe here and the location is perfect as you’re both close to the old town and close to the beach! We will definitely be recommending to friends and family and hope to stay again. We took a sail boat trip on the hotel boat and it was such a fun excursion, beautiful views and a lovely boat so definitely recommend this too.

Excellent location, especially for a business trip in rethymno.

The all-inclusive package exceeded expectations. There was plenty of variety in meals, snacks, and drinks throughout the day. We never had to worry about anything, which made the holiday completely stress-free.

Friendly staff, great outdoor pool and access to beach, fitness area, food was great in all restaurants

- from the moment you arrive, until the moment you leave, the staff make you feel like a VIP and the luxurious, tastefully decorated surroundings contribute to that feeling; - you are always greeted with a smile, which prompted the question: who smiles all the time without faking it? I certainly couldn't do it on a daily basis for a few months in a row; the fact is that Cretans seem to have a hospitality sense far above your average human and in many instances I could feel that their smiles and positive energy came from the heart and not from the job description; shoutout to LITSA, SOULA, CONSTANTINA and VASILIKI who made us feel at home and cared for; - restaurant/staff managers were always there, working with the team, lending them a hand and making sure the service stays high quality, which speaks volumes in terms of leadership standards; shoutout to ALEX, manager of the lunch bar, and his colleague, the manager of the restaurant, for all the pleasant interactions and for all their hard work; - three impeccable professionals handling the kid's club: MENY, MARIA and ELIZABETH kept the kids entertained the whole day long and even took them to lunch (which is included for the kids); - great functional and TRX training circuits lead by KARINA; - the room we had (located in the main building with private garden) was large, superbly furnished and provided quick access through its garden directly to the pool area, but also to the private beach (sunbeds and towels included); - impeccable room cleaning service, no compromises whatsoever; - high quality evening entertainment: tenors, violin, quality live music, not loud, but gentle and cultivated, up until 22 P.M., after which - silence, which was greatly appreciated, as it allowed everyone to rest; - rich and delicious breakfast and dinner buffets with tasty egg specials every morning; - great salt water pool; - you could always find unoccupied sunbeds at the beach and pool irrespective of the time of day;

Brand new hotel, the staff was suberb (the beach boys were very kind). Very thoughtful and hospitable attitude. Clean, nice rooms.