Hotels in Fort, Colombo

All the staff there are just insanely friendly and helpful i have no words how they treat me .. super nice ppl . Best accommodation in colombo definitely .

Excellent location, exceptional cleanliness and friendly staff.

All very good.will be come back for sure )

Loved everything about it. Great location. Excellent food. We only had breakfast and dinner. It was excellent. Hospitality was great from the moment we entered to our departure. Very comfortable rooms.

Location, Hospitality, Cleanness, Food, Room Service, Swimmingpool, Spa. Overall ⭐️⭐️⭐️⭐️⭐️

Our stay was magnificent, distinguished by the professional and responsive service of the staff. I wish to single out for praise Hiccary, Chathura, Nihal, and his young receptionist colleague. My sincere thanks to them all.

It’s difficult to pinpoint just one thing that made my stay exceptional, which, in my opinion, is a sure sign that the Hilton Colombo has the right balance across the board. Check in was seamless, my room was 1615, I was graciously upgraded, so my humble thanks to reception for this. The room itself was spacious, with a fantastic, huge, and super-comfy bed. The TV had English channels (a definite plus!),the view was fabulous. Plenty of complimentary water, a fresh fruit bowl was delivered shortly after I arrived. The room also had an iron and board, and for the first time ever in my travels, I noticed oxygen face masks provided in case of fire. Bonus points to Hilton for that thoughtful health and safety measure. But what truly made my stay so special was the staff. I have genuinely never stayed at a hotel where the team was this warm, professional, and kind. I have to mention a few people by name because they absolutely deserve it. Dinesh in the lounge, I take my hat off to this man. With over 30 years at Hilton, he embodies the very best of hospitality. He couldn’t do enough for me. During one of our chats, I remembered it was my birthday (which I had genuinely forgotten myself due to travel and timezones!). Unbeknownst to me, Dinesh contacted the Duty Manager, Mr. Dinindra, and the Guest Relations Manager, Ms. Zainab. Within ten minutes, both managers, along with Dinesh and the lovely Kiara, appeared at my table singing “Happy Birthday” and presenting me with an incredible cake. It was such a touching moment. I often see guests treat hotel staff poorly, as if they’re beneath them. My advice, engage with the staff genuinely, without attitude or pretence. When you connect on a human level, the service you receive will exceed every expectation. My experience here is proof of that. Who really cares what the price of a coffee of beer costs in the hotel, honestly it doesnt matter. You simply cant put a price on this level of warmth, kindness and professionalism.

Staff were amazing. Very helpful and kind. Also the breakfast was delicious!

Manager is very kindly just like sister, The breakfast is good in this price.She help me to microwave the lunch. Laundry is cheaper than another place.

The hotel is very very bad service. I will never book any more this hotel