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Amazing hotel! Everything was great!

Everything was excellent! Amazing staff and immaculate condition!

Most days and nights it was quiet, large rooms, beautiful bathroom and shower with hard water stream. Service very friendly, clean room twice a day, lots of choice during breakfast from wester to local breakfast. There was a very friendly staff member who checked each day if I had a cappuccino. Japanese restaurant is excellent.

Great location, beautiful interior from lobby to room, great breakfast menu, friendly and helpful staff.

Wonderful. Beautiful building, great location, friendly staff, great restaurant.

From the first moment we stepped inside we knew that we had landed in a special place, the beautiful hotel Majapahit, Surabaya. What a grandeur when you look around the large hall, excellently furnished, with wood accents, beautiful sofas and armchairs and special paintings that take you back in time. A smooth check-in with indeed only a small suitcase, and no one behind the counter wondered where the rest of our luggage was. Unfortunately, it was left behind in Singapore and arrived two days later. The room was as expected, spacious, clean, with a balcony overlooking the beautiful North Garden, where we were also able to experience some parties up close. Breakfast is a mix of Asian and European at hotel Majapahit and is served buffet style in the Indigo Restaurant, it is beautiful. The operation and service are special, sometimes a bit subdued, but always correct. Some dishes could have been a little warmer, if a lid is left open it cools down quickly, but it didn't bother us, we took the time for our breakfast, talking to each other and looking out the window at the busy traffic. Except on Sundays when the vibrant Tunjungan road is closed from 6am to 9am to all traffic and pedestrians, cyclists and children have free rein, we were there twice early in the morning and thoroughly enjoyed it. Mr. Kahar Salamun, the general manager, was present every morning and checked with various guests what their feelings and ideas were, an excellent way to keep in touch with what was going on, including with the staff. He surprised us on our 6th anniversary of our marriage with a small present. On the menu we missed a good portion of sate ayam, but we got that elsewhere.

Everything was great, the room was terrific and comprehensive, and the room service was excellent.

The staff , break, rooms were all amazing

Modern hotel, clean room, spacious room, staff very friendly, breakfast very extensive. Nice pool area. Bar in the hotel is also very entertaining.

Staff was friendly, helpful and professional. Property was clean exceeds expectations.