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The SoHo hotel is wonderful! Friendly staff, strategic location in Toronto, beautiful room... everything perfect!

Dining ( breakfast and dinner) was fantastic. Particularly like Cafe Boulud. Excellent dinner menu. Staff were courteous and very welcoming. Everyone I encountered made an effort to make me feel welcome.

Room is awesome, hotel is just wonderful

Always the best experience and very welcoming... Thanks to a wonderful staff!!

Amazing hotel! Superb location. Beautiful rooms. Friendly staff. Absolutely loved it!

It’all good.Housekeeping is the best!

Great location with a fun little rooftop pool and a lively, social vibe. But the most remarkable is the staff! Robin at concierge was amazing—so helpful with everything we needed, always going above and beyond. Tom at reception was also fantastic, always friendly and nothing was ever too much. I work in hospitality and can say the service here is truly outstanding, not just good. The whole team is professional, kind, and welcoming. I’d highly recommend this hotel and look forward to seeing this new brand grow!

Super quiet and very clean room with all that’s needed for an overnight stay after a very long flight: excellent late night meal, brilliant shower/bathroom, comfy bed and a lovely breakfast.

Great friendly staff, beautiful location. Thank you for the pleasant environment. Great stay.

Everything from entering the building to leaving the building was absolutely exceptional. Having the option to store our luggage before check-in time was priceless and really made the experience even better. A fantastic service. Even booking the hotel was so easy. We used the restaurant before check-in. The restaurant staff Tuck it upon themselves go above and beyond to check up on our room to see if it was available which was a service. Every single staff member was happy, fast and made genuine kind conversation (which did not take away from them working extremely hard) . The staff went out of their way to compliment my daughter which made her feel special and happy .The friendliness was genuine and I feel like this staff looked happy which coming from working in the industry is rare. The food was delicious. Excellent large portions . It came to our table quickly. The room was exceptionally clean. I called down with a couple questions and they did not make you feel bad. They called you by name which was so personable and I really appreciate that. We called down four more complimentary coffee and the friendliness was so welcoming. The service was quick. Everything from the checking desk to the putting our luggage away to the restaurant to the security guard to the two men, which I assume were maybe head office people. They were friendly and made me feel safe. Going to such a big event that we went to, The hotel was quiet which I did not know what to expect. Everything was spaced out and I understood exactly where to go. It was controlled and clean and friendly and I felt like I was staying with friends, that's how friendly this was. We did miss room service by 8 minutes but the person on the phone was so heartwarming nice. They allowed us to order some food which was very late. I felt so safe waiting outside due to the friendly warm security officer or whomever Job it was to stand outside.