
From
AustraliaWhat sets this hotel apart isn’t just the beautiful rooms, the stunning location, or the excellent amenities—though it has all of those in abundance. What truly made our stay exceptional was the staff.
From the moment we arrived, we were greeted with a warmth and professionalism that immediately put us at ease. Every interaction—from front desk to housekeeping, restaurant servers to the concierge—was marked by genuine kindness, attentiveness, and a clear passion for hospitality.
It wasn’t just the service itself, but the way it was delivered. Staff members remembered our names, asked thoughtful follow-up questions, and always seemed one step ahead of our needs—without ever feeling intrusive. You can tell that creating a great guest experience is not just part of their job, but part of the culture here.
Special thanks to the front desk, who went above and beyond with recommendations and made sure every detail of our stay was seamless. And to the breakfast team—your energy and warmth every morning were the perfect way to start the day.
We’ve stayed at many hotels around the world, but the staff here truly raised the bar. It’s rare to feel so genuinely looked after while still enjoying complete freedom and comfort. This team deserves every bit of praise.
We left feeling not just well-rested, but sincerely appreciated. Can’t wait to return.
Hvala puno!