The staff were great but short handed😟
I reserved a room with a hot tub and one bed and ended up with a small bathtub, two small beds, no phone or Wi-Fi password. So I over paid for what I ended up with😡😡. They should hve contacted me for that change.
V
Guest review by
Velma
United States
See reviews by guests who stayed at hotels in Pinckneyville
Pleasant - What previous guests thought, 154 reviews
Pleasant · 154 reviews
Kim at the front desk is so genuine and friendly, I really love her. I stayed here in March 2023 and I've seen a lot of improvement since then. The pool was renovated and I had a great swim, there's now a delicious complimentary breakfast available, the lounge by the front desk has been updated, and the furnishings in the rooms have been renovated. Air conditioning worked well, beds were clean and comfortable. I'm really impressed with the improvements here and I'll continue to stay whenever I come to Pinckneyville.
Pleasant - What previous guests thought, 154 reviews
Pleasant · 154 reviews
We go to Pinckneyville to visit a family member who is incarcerated. The prison is across the street and within blocks of this hotel so it is extremely convenient. We have a six hour drive to get here so the location is great. The price was excellent.
Pleasant - What previous guests thought, 154 reviews
Pleasant · 154 reviews
Kim- manager and Julie- assistant manager, were so helpful! And the hotel looked and smelled SO CLEAN! I did have issues with laundry... There were NO QUARTERS at front desk and bar for me to dry my clothes!