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The staff is so very friendly, they gave us such a warm welcome. The food is great and ohhhhh, the location is one you can only dream of!! I will miss this place 💚

Perfect place for a Bwindi Buhoma Gate and personal very helpful to arrange any thing you need

Staff were awesome...such a welcoming and service oriented group. Particular mentions to Tony who was always ready to help and share a joke and to Lazarus the manager who was so welcoming and informative. The rooms were luxurious...huge bathroom with bath, huge balcony with beautiful views, big and comfortable bed. We had full board option and the food was excellent and plentiful. Attention to detail...drink on arrival, ensure we had everything ready for gorillas trek, turn down beds with hot water bottles, fruit in room, clean shoes after the trek.. etc Location was only 10 minutes away from start of gorilla trek so extra sleep in

price quality the best choice you can ever make. the hospitality of the staff goes beyond the standard experience. We did a gorilla trek where everything was perfectly arranged. thank you to Richard, Fred and the team

Kaara is a truly magical place to stay for exploring Bwindi National park. We were welcomed by Wilfred and his team and then had an amazing and very warm welcome welcome by the local village culture group who performed music and dancing to tell us about their culture! This was the best welcome we have ever had to a hotel! Throughout our stay, all of the staff worked tirelessly to make us comfortable - from cleaning our boots after a days hiking (thank you Moses!) to setting up breakfast on the terrace to watch the sunrise! A particular highlight was a short sunset hike, led by Barnabus to give us panoramic views of the sunset and volcano! Thank you Barnabus - we really enjoyed this and appreciated you taking the time to walk with us! The staff lit us a fire each evening at the fire pit so we could have a drink as the sun went down. The chefs did an excellent job and the food was great! They also prepared delicious lunches for us on the days we were out hiking. Before we stayed, Peter was extremely helpful in sorting out our Gorilla tracking permits - even going to the bank when the payment was delayed and emailing them to us ahead of time! Having the permits sorted helped everything run smoothly for our days gorilla tracking. You do need to print the permits in advance so much sure you do this before travelling! Whilst staying at Kaara, we also did the Batwa Forest cultural experience (booked through the UWA) - we were unsure what to expect from this and were sceptical as it seemed to be a lot of money, however we were so glad we did! We hiked through the forest with some of the Batwa community who showed us about how they lived in the forest as we went. They showed us where they lived, how they made fire, climbed trees for fruit, caught animals and many more things. It was amazing to see how resourceful they were and also how happy and comfortable they were in the forest. I would recommend doing this to anyone who has an extra day after gorilla trekking.

They managed the gorilla permit for us with less than 1 week in advance and without any extra fee. Fireplace every night, amazing service and amazing meals (full board for just +30$ per person). First night we pitched our tent but since it's cold and we wanted to stay longer and do some other hikes around + batwa pygmes, we got a self-contained room for a good price and it felt like high luxury for the price we paid. Last day we saw a gorilla from the chill area, I have no words to describe this piece of heaven, thank you guys!!

Cylia was a wonderful host, really kind and helpful! The food was amazing as well. Everything was great.

Excellent place to stay souranded by beautiful nature